KARACHI: Pakistan Telecommunication Company Limited (PTCL) has transformed 13 more exchanges in 7 cities as part of its Network Transformation Project (NTP).
The upgraded exchanges include Ghakhar, Vaniawala and Pasroor Road exchanges in Gujranwala, Shahdara, Egerton Road and Bahria Town exchanges in Lahore, Chaklala & Islamabad Town exchanges in Islamabad, Charsadda Road & Cantt. exchanges in Peshawar, Sargodha Road exchange in Faisalabad, Wah Cantt. exchange in Rawalpindi and Kharian exchange in Kharian.
Through PTCL’s new network, customers can experience a faster and more reliable internet based on the company’s enhanced copper network, along with a new fiber network. The upgraded exchanges under NTP have already resulted in a 40% reduction of customer complaints.
Jahanzeb Taj, Chief Business Operating Officer, PTCL, said, “Under NTP, PTCL has invested considerably in transforming and upgrading its top 100 exchanges, which have the highest number of customers in major cities.
“As a result, customers can now experience a quality network that offers high speed unlimited internet, state-of-the-art technology, seamless surfing and unlimited data streaming, all of which is vital in today’s digitally connected world.”
PTCL customers can view the upgraded exchanges through company’s official website and subscribe to 8, 15, 25, 50 and 100 mbps unlimited internet packages offered in transformed exchanges with free PTCL calls, unlimited downloads, free PTCL Smart TV & Smart TV App and free Wi-Fi router.
The company is striving to provide better services and improved network quality to customers’ fora truly digital lifestyle.