K-Electric experiences cyber-attack

K-Electric experiences cyber-attack

KARACHI: K-Electric Limited, the power utility, has experienced an attempt of cyber-attack causing disruption in its few services, said a statement on Thursday.

In a notice sent to Pakistan Stock Exchange (PSX), the power utility said that it had experienced an attempted cyber-incident earlier this week.

“While all critical customer services including bill payment solution and 118 call-center are operational and fully functional, to ensure the integrity of our system, as a precautionary measure, we have isolated few non-critical services,” the company said.

As such customers may experience some disruption in accessing duplicate bills from the K-Electric website.

As an alternate, duplicate bills may be availed from the nearest K-Electric Customer Care Center.

“We have initiated consultation with international information security experts and are also collaborating with local authorities in this regard,” the company said.