KARACHI: Large Taxpayers Office (LTO) Karachi has facilitated Tier-1 retailers to resolve issues in installation of Point of Sale (POS), a statement said on Wednesday.
In this regard the LTO Karachi established a fully automated, computerized and equipped with modern communication devices control room in order to implement POS Scheme announced by the Federal Board of Revenue and to resolve problems likely to arise during implementation course of POS.
Officials at the LTO Karachi said that the control room team would monitor real-time activity of Tier-1 retailers and would register complaints for non-implementation of POS scheme or non-issuance of POS generated invoices.
The team shall receive information, complaints from general public or higher authorities through telephone, email or post, regarding non implementation of POS or non-availability of POS Scheme in any retail outlet of any taxpayer.
The information shall be shared with concerned Enforcement Zone wherever necessary for their help and necessary action as per law and procedure.
In order to give rapid response to queries and problems raised by general public and to deal with inactive POS machines in respect of taxpayers being assessed in this office, a Rapid Response Team under the leadership of Additional Commissioner.
The Rapid Response Team shall conduct inspection of outlets of taxpayers and ensure implementation of POS Scheme. During the visit, each members of the team shall be courteous and shall act as per law and procedure.
After visit of the business premises of the retailer and thorough examination of the information / complaint received, the Team through Focal Person (POS) shall submit Visit Report in this office depicting entire activity of the visit.
The team shall provide assistance to the outlet management, if required by taxpayer, in implementation of POS Scheme.