The collaboration aims to modernise Pakistan Post’s sorting centres and improve operational efficiency through automation and technology.
ISLAMABAD, September 19, 2026: The Pakistan Post Office Department (PPOD) and Alibaba Group have agreed to automate parcel sorting at Pakistan Post as part of a government-backed initiative to modernise postal operations and expand technology-enabled services.
According to an official document, the collaboration covers the automation of Pakistan Post’s sorting centres, with the Ministry of Information Technology and Telecommunication leading the initiative under the prime minister’s directives.
The move forms part of a broader government effort to upgrade Pakistan Post’s infrastructure, improve operational efficiency and strengthen the delivery of digital and technology-based postal services.
Pakistan Post advances cashless operations
Pakistan Post is also implementing the prime minister’s cashless economy initiative, with the Ministry of Finance serving as the lead ministry.
As part of the programme, Pakistan Post signed a memorandum of understanding with the National Bank of Pakistan in March 2026 for the collection of non-tax revenues.
The postal department has also requested the Finance Division to facilitate the opening of a Raast-linked account to align its financial operations with the national cashless economy programme.
The first phase will cover 85 General Post Offices (GPOs) and is expected to account for around 65% of PPOD’s revenue receipts, according to the document.
Pakistan Post integrates customs systems
Another initiative involves implementing the National Action Plan under the National Gemstone Policy 2026-30, with the Ministry of Industries and Production serving as the lead ministry.
Meanwhile, technical teams from the Universal Postal Union, Pakistan Post, Pakistan Single Window and Pakistan Customs are working to integrate the Customs Declaration System with WeBOC/ACS.
The integration is intended to strengthen coordination between postal and customs systems and support more efficient processing of international postal consignments.
Drive to modernise postal services
The various initiatives form part of Pakistan Post’s broader efforts to modernise its infrastructure, automate key operations, expand digital payment mechanisms and improve technology-based service delivery.
The collaboration with Alibaba on automated parcel sorting is expected to contribute to these efforts as Pakistan Post upgrades its operational systems and responds to growing demand for faster and more technology-driven postal services.