Punjab plans prize scheme for customers paying hotel and restaurant bills through QR codes

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Punjab Revenue Authority announces rewards for QR-code payments and warns hotels and restaurants of legal action for refusing digital transactions.

LAHORE: The Punjab Revenue Authority (PRA) has decided to introduce a reward scheme for customers making payments through QR codes at hotels and restaurants to promote digital transactions and strengthen tax compliance.

The decision was taken during a meeting chaired by PRA Chairman Moazzam Iqbal Sipra on Friday, which reviewed initiatives relating to digital monitoring, database management and electronic payments.

According to a PRA spokesperson, customers paying their bills through QR codes will have an opportunity to win attractive prizes under the proposed scheme.

The initiative aims to encourage consumers to adopt cashless payment methods, improve transparency in business transactions and promote a stronger culture of tax compliance across the hospitality sector.

During the meeting, the chairman directed relevant departments to prioritise the monitoring of consumer complaints concerning digital payment facilities and establish an effective mechanism for their timely resolution.

The PRA spokesperson warned that strict legal action would be taken against hotels and restaurants refusing to accept payments through QR codes, in accordance with applicable laws.

The authority will also introduce an effective monitoring system to ensure that customer complaints regarding QR-code payments are addressed promptly.

Furthermore, the Electronic Invoice Monitoring System (EIMS) will be utilised to improve transparency in business operations and strengthen oversight of tax payments.

The PRA also plans to launch an awareness campaign to encourage digital transactions among consumers and businesses operating in the hotels and restaurants sector.

The authority expects the reward initiative, combined with monitoring and enforcement measures, to accelerate the adoption of electronic payments and improve documentation of commercial transactions across Punjab.