PTA issues procedure to block telemarketing messages

PTA issues procedure to block telemarketing messages

ISLAMABAD: Pakistan Telecommunication Authority (PTA) on Monday issued the procedure to bloc telemarketing communication and unwanted/spam messages.

The PTA said that unwanted calls/messages can be disruptive, but there are measures to minimize them.

For blocking telemarketing communication, a person needs to register his number on the “Do Not Contact Register (DNCR)”. In order to register the person need to send a message by typing ‘reg’ and SMS to 3627.

To allow telemarketing communication again, type ‘unreg’ and SMS to 3627.

The PTA said that concerned service provider may be contacted in case of issue or for details about tariff/subscription charges.

To block spamming/unsolicited communication, the PTA issued procedure under which a person should type spammer’s cell number, give a space, paste the received message and SMS to 9000.

SMS charges of PKR 0.10 (inclusive of taxes) apply for each SMS to prevent abuse of facility.

For blocking obnoxious/unknown calls and SMSs, the PTA suggested to dial *420# (for Jazz, Telenor & Ufone subscribers) or 420 (for ZONG subscribers). Concerned service provider may be contacted to get detail about tariff/subscription.

The regulator further said that in case an issue is not resolved, the complaint may be lodged to PTA through an online complaint management system:

http://complaint.pta.gov.pk/registercomplaint.aspx

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