Category: IT & Telecom

Explore IT and Telecom stories with Pakistan Revenue, your go-to source for the latest updates on Pakistan’s technology and telecom sector. Stay ahead with real-time industry insights and economic developments.

  • Regulations needed for used mobile phones’ accessories

    Regulations needed for used mobile phones’ accessories

    KARACHI: Additional Inspector General Imran Yaqub Minhas has stressed that the sale of second-hand mobile phones accessories has to be brought into a regulatory framework.

    It would help in dealing with the most serious issue of rising street crimes as the accessories and spare parts of all the snatched phones were being disposed of by selling them in the local markets, he added.

    “The street crimes would only reduce when a regulatory framework for sale of second-hand mobile phones’ spare parts is in place otherwise it would remain a challenge and we may reach at the verge of disaster in terms of street crimes,” he added while exchanging views at a meeting during his visit to the Karachi Chamber of Commerce & Industry.

    Karachi Police Chief, while terming the social media as a ‘menace and a curse’, stated that a huge portion of the content revolving in the social media was based on unauthenticated reporting which was playing with public’s nerves hence, it also needs to be regulated.

    “I appeal the business community of Karachi Chamber to raise a strong voice for regulating all the social media sites and apps”, he said, adding that the social media sites which build the perception about Karachi and Pakistan must be brought into a legal framework.

    He admitted that robberies were taking place in Defense area where three gangs were operational, of which one gang has been nabbed and its coordinators have also been identified.

    “Serious efforts were underway and strategies have been adopted to control crime hence, the situation in DHA is likely to improve in the next few days,” he added.

    To drastically improve the law & order situation of Karachi, AIG stressed the need for an effective surveillance system in the city otherwise the crimes will never stop.

    “Enhancing the number of police officers would not yield results so we have to adopt scientific and technological practices being used all around the world for effectively controlling street crimes,” he added.  

    He said that due to lack of proper planning, the city is collapsing and it was a matter of grave that there was no expansion plan for Karachi which has been missing since many decades. The city is turning into an ocean of concrete with undocumented and uncontrolled population. The city has to be reframed in a planned way otherwise it will become prey to its own serious issues, he added.

    He said: “We are facing another serious challenge within the department i.e., criminalization of police force and we are fighting really hard with that challenge which is not less than confronting the ocean’s waves.”

    Imran Minhas also assured to look into the possibility of nominating a focal person exclusively for Karachi Chamber.   

    Speaking on the occasion, Chairman BMG Zubair Motiwala, while expressing deep concerns over deteriorating law and order situation of Karachi city, pointed out that in addition to infinite incidents of street crimes taking places all over the city, 26 robberies happened in Defense area alone whereas 17.5 percent rise was witnessed in murder cases, car snatching escalated by 67 percent, gang rape incidents upsurged by 130 percent and 100 percent increase was recorded in murder while resisting a dacoity and bank robberies.

    Urging the lawmakers to stop step-motherly treatment with Karachi, he stressed that the law & order situation of this city has to be given special attention and an effective strategy has to be devised on war footing otherwise, the situation would worsen further and the city will be plunged to a point of no return.

    “Law & order issue was linked with poor economic performance as it has been observed that the economic and business activities were shrinking and joblessness was rising therefore, many people were landing up in the world of crime to fulfil their needs”, Zubair Motiwala opined while referring to US$4 billion deficit suffered by the country in the month of August.

    “Despite contributing 68 percent revenue and 55 percent exports, the business community is compelled to continue their activities without security, gas and electricity and they have to face all the hindrances being created by civic agencies as well. In this scenario, running an industry in Karachi is not less than a Jihad”, he added.

    Chairman BMG also appealed the Sindh Government to look into the possibility of raising pay packages of police officers to such an extent that they were able to easily overcome all their domestic expenditures and honestly discharge their duties without seeking bribe as under the present circumstances, it has become impossible for a police officer with four kids to handle his domestic expenses, hence he has no other choice but to seek bribe. “Penal action and regards are equally important to improve the law & order situation of Karachi. Those officers who perform really well must be promoted whereas the others who fail to deliver should be demoted and transferred to far flung areas of the province”, he added.

    To deal with frequent traffic jam issue, he suggested that signal adherence must be strictly implemented and one-way violation should also not be tolerated at any cost while the youngsters must also not be allowed to ride bikes without a valid driving license.

    Vice Chairman BMG Jawed Bilwani hoped that during the tenure of Imran Minhas, the law & order situation improves in Karachi which has deteriorated sharply nowadays particularly in District South and West. He suggested to compile a database of criminals in which date-wise records pertaining to arrests and bails of criminals must be maintained and publicized so that the honorable judges and everyone could see and analyze how many times these culprits had been apprehended and released on bail which would prove very fruitful.

    General Secretary BMG AQ Khalil stated that it was a matter of concern that Karachi was the only city whose actual population has not been determined to date hence, in such a situation, it was impossible to evaluate the problems of this city, particularly the size of police force required for maintaining law and order situation of Karachi. “Rangers enjoys more powers and facilities as compared to police which needs to be strengthened, provided insurance facility and other perks, besides fully equipping them for efficiently dealing with criminals”, he added.

    Earlier, President KCCI, in his welcome address, stated that the Karachi Chamber, being the premier and largest chamber, plays the role of a bridge between the law enforcing agencies and the business community so that the issues could be amicably and promptly resolved. He underscored the need to carry out effective policing all over Karachi where the population has risen to around 25 to 30 million whereas the law & order situation has been worsening day by day due to increase in street crimes, burglaries, thefts, motorcycle and vehicle snatching etc. which were widely being reported from almost all parts of the country.

    PCLC Chief Hafeez Aziz requested AIG to nominate a DSP who must be tasked to look into and promptly resolve the issues being raised by KCCI.

    The meeting was also attended by Chairman Businessmen Group & Former President KCCI Zubair Motiwala, Vice Chairman BMG Jawed Bilwani, General Secretary BMG AQ Khalil, President KCCI Muhammad Idrees, Senior Vice President Abdul Rehman Naqi, Vice President Qazi Zahid Hussain, Former Presidents Saeed Shafiq, Majyd Aziz, Younus Muhammad Bashir, Shamim Ahmed Firpo, PCLC Chief Hafeez Aziz and others.

  • Mobilink Bank awarded as best retail bank in Pakistan

    Mobilink Bank awarded as best retail bank in Pakistan

    Pakistan’s largest digital bank, Mobilink Microfinance Bank Limited (MMBL) has won the prestigious Retail Banker International (RBI) Asia Trailblazer Award 2021 for being the ‘Best Retail Bank in Pakistan’, along with an honorable mention of “Highly Commended” for its House Loan in the Best Loan Offering category.

    Organized in collaboration with Arena International, UK, Middle East Economic Digest (MEED), Dubai, and GlobalData (Singapore), the Annual RBI Asia Trailblazer Awards celebrate remarkable innovations and achievements in customer service in the financial and banking industry across the Asian continent.

    For the 12thedition of the coveted awards this year, more than 300 submissions were received in various categories from 25 countries. The winners were announced in a virtual ceremony in view of the COVID-19 safety protocols. 

    Commenting on the achievement, Ghazanfar Azzam, President & CEO MMBL said: “The award comes as a testament to MMBL’s strong commitment to customer excellence. We always strive to improve the banking experience of our customers by offering customized digital products and services that enable and empower individual users and small and medium businesses in the country. The recognition has reinvigorated our resolve to further innovate, optimize and modernize our retail services to better facilitate our customers, and foster financial inclusion in the country.”

    Muhammad Asim Anwar, Chief Business and Products Officer MMBL said: “We are committed to promoting digital financial inclusion through an enabling fintech ecosystem that serves everyone alike even in the remotest parts of Pakistan. We are humbled to be recognized in the Asian continent for being the best retail bank in the country and are proud of our diversified product portfolio, including the House Loan, which has beenhighly commended as the best loan offering in the region. This accolade is a significant achievement, especially as it dovetails with the government’s flagship initiative, Naya Pakistan Housing Scheme.”

    Retail Banker International (RBI) is an editorially independent briefing service that, over the last 36 years, has become an essential resource for C-suite executives from across the global retail banking and consumer finance ecosystem. RBI provides subscribers with vital coverage across the given key subject areas: product innovation, distribution channels, leadership strategy, regulation, and marketing. RBI’s recognition of MMBL’s retail services will further bolster the bank’s standing as one of the most preferred digital banks in the country. 

    MMBL, being the largest digital bank in Pakistan, serves millions of individual and small and medium businesses across the country through its vast digital financial ecosystem. The bank’s customized product range caters to the evolving financial needs of different socio-economic groups and businesses particularly across the rural stratum, thereby bringing millions of unbanked segments into the fold of financial inclusion.

  • ECC approves cash reward for promotion of IT exports

    ECC approves cash reward for promotion of IT exports

    ISLAMABAD: The Economic Coordination Committee (ECC) of the Cabinet on Monday approved cash reward for incentivizing IT exports and to encourage documentation of exporters/exports.

    Federal Minister for Finance and Revenue, Shaukat Tarin, presided over the meeting of the ECC of the Cabinet, held at the Finance Division.

    The ECC approved the allocation of Rs 4 billion to PSEB for disbursement of cash reward incentive in order to incentivize IT exports and to encourage documentation of exporters/exports.

    The cash reward incentive shall be provided for the IT and IT-enabled services exporters promoting export proceeds through banking channels via State Bank of Pakistan (SBP) allocated banking codes.

    The ECC considered and approved a summary presented by the Ministry of Information Technology and Telecommunication regarding allocation of Rs. 2 billion as a single line budget for Pakistan Software Export Board (PSEB), an apex Government body, mandated to strengthen and promote the IT sector exports of Pakistan.

    Federal Minister for Industries and Production Khusro Bakhtiar, Federal Minister for Energy Hammad Azhar, Federal Minister for Railways Azam Khan Swati, Minister of State for Information Farrukh Habib, Advisor to PM on Commerce Abdul Razak Dawood, Federal Secretaries and other senior officers participated in the meeting.

    Secretary, Ministry of Industries and Production presented a summary regarding provision of gas to Pak Arab and Fauji Fertlizer Bin Qasim Limited (FFBQL) to review demand for urea fertilizer during the Rabi season 2021-22.

    After detailed discussion, the ECC approved maximum provision of gas to Pak Arab (58MMCFD) and FFBQL (63MMCFD) to ensure that estimated demand for urea fertilizer is met through domestic production. The decision will stabilize prices of urea fertilizer and ensure its smooth supply throughout the country during Rabi season 2021-22.

    Lastly, Ministry of Commerce presented a Textile and Apparel Policy, FY 2020-25. After due deliberation, the ECC constituted a sub-committee comprising of representatives of Ministry of Commerce, Finance Division, Ministry of Industries and Production, Power and Petroleum Divisions, FBR and State Bank of Pakistan to review and present an updated policy before ECC in a couple of weeks.

  • Ufone launches contact center for housing loans

    Ufone launches contact center for housing loans

    ISLAMABAD: Ufone has launched its new state-of-the-art contact center for Pakistan Banks’ Association (PBA). The contact center has been launched to resolve queries and generate leads for the Government of Pakistan’s ‘Mera Pakistan, MeraGhar’ helpline initiative, which brings affordable housing finance facilities for low-income groups.

    The Contact Center was inaugurated by Governor, State Bank of Pakistan, Reza Baqir, here in Islamabad, in presence of President and Group CEO, PTCL & Ufone, Hatem Bamatraf, Chairman, Naya Pakistan Housing and Development Authority,Lt. Gen. (Retd.) Anwar Ali Hyder, Chairman Pakistan Banks’ Association (PBA), Muhammad Aurangzeb, and senior management of the member banks and financial institutions of PBA.

    Ufone is providing Contact Center services to PBA from two existing Centers by disseminating information on the loan process, eligibility criteria etc., besides offering 24/7 query and complaint resolution services to prospective customers.

    Sharing his thoughts at the ceremony, President and Group CEO, PTCL & Ufone, Hatem Bamatraf, said:“We are glad to be a part of this historic initiative for the people of Pakistan. Ufone’s onboarding as the official contact service provider is a testament to the company’s extraordinary track record as a dependable services provider for Pakistan’s business sector. We constantly innovate and modernize our products and services ecosystem to deliver a remarkable user experience to our individual and corporate customers. The latest state-of-the-art Contact Center facility will further enhance our capacity to respond to queries and complaints to bring a hassle-free banking experience to the low-cost housing beneficiaries.”

    The Contact Center will provide an additional channel for Ufone to resolve queries and generate leads for the housing finance project and promote its nationwide uptake. The facilities are easily scalable to manage additional facilitation as the need arises.

    The facilities feature robust centralized Complaints Management and Leads Management Systems to help the member banks track every step of the customer journey, besides expediting the processing of the loans. Ufone Contact Centers are strategically located for effective management of traffic for calls from across Pakistan.

  • Cellular spectrum auction generates $30 million: PTA

    Cellular spectrum auction generates $30 million: PTA

    ISLAMABAD: Pakistan Telecommunication Authority (PTA) on Tuesday said that an amount of $30 million has been generated as revenue from first-ever cellular spectrum auction for Next Generation Mobile Service (NGMS) in Azad Kashmir Jammu and Kashmir (AJ&K) and Gilgit Baltistan.

    (more…)
  • International payment gateway setup discussed

    International payment gateway setup discussed

    ISLAMABAD: Finance Minister Shaukat Tarin on Tuesday presided over a meeting on the establishment of Pakistan International e-payment gateway (IPG).

    The IPG will pave the way for financial inclusion and payment digitization which is a sub-component of the 09-pillars of the E-Commerce policy.

    Federal Minister for IT & Telecommunication Syed Amin-ul-Haque, Adviser on Commerce Abdul Razak Dawood, CEO NITB Syed Hussain Abbas Kazmi, Secretary Commerce, senior policy analyst and other senior officers participated in the meeting.

    Dr. Reza Baqir, Governor State Bank of Pakistan (SBP) joined the meeting through a video link.

    A consultative session was held with all relevant stakeholders to identify gaps between payment solutions available domestically and its integration with international payment gateway solution providers to promote e-commerce.

    The Adviser on Commerce briefed the participants about the current digital financial landscape in the country.

    SBP governor outlined steps being taken for the financial inclusion of domestic banks.

    Federal Minister for IT and Telecom assured full facilitation in the provision of enabling environment to the service providers as needed under IPG.

    In his remarks, the Finance Minister directed the authorities to follow best international practices and devise a way forward for implementing an international payment gateway ensuring transparency and due consultation with key stakeholders both in public and private sectors.

    The Finance Minister constituted a 04-member Committee headed by the Secretary of Commerce and comprising representatives of the Ministry of Commerce, Finance Division and Federal Board of Revenue (FBR).

    The Finance Minister further directed to seek input from the President, Pakistan Banking Association (PBA) and leading market players from the private sector to understand their requirements and present a framework for further deliberation after 04 weeks.

    In his concluding remarks, the Finance Minister stated that Government will be the facilitator and regulator in a journey towards implementing IPG. The establishment of an international e-payment gateway will improve consumer confidence in E-Commerce through global connectivity

  • PTCL, Dell to launch Azure Services in Pakistan

    PTCL, Dell to launch Azure Services in Pakistan

    ISLAMABAD: Pakistan Telecommunication Company Limited (PTCL) is collaborating with Dell Technologies to introduce the industry-first Azure Cloud Computing Services in Pakistan.

    The latest service will help PTCL enterprise customers to leverage technology for reaching their full business potential. 

    The agreement was signed by Sayyed Muhammad Imran Ali, EVP, Digital Services, PTCL and Naveed Khan, Director, Data Center Solutions for Asia Emerging Markets, Dell Technologies, during a signing ceremony held at the PTCL Headquarters, Islamabad, in presence of senior executives from both organizations.

    The upcoming Azure Stack Hub is an extension of Microsoft Azure that brings the flexibility and innovation of Cloud Computing to the Cloud Services providers in their on-premises infrastructure.

    When deployed at PTCL, the Azure Stack Hub will be used to provide Azure consistent services, either connected to the internet and Azure or in disconnected environments with no internet connectivity.

    Azure Stack Hub uses the same underlying technologies as global Azure, which includes the core components of Infrastructure-as-a-Service (IaaS), Software-as-a-Service (SaaS), and Platform-as-a-Service (PaaS) capabilities.

    On the occasion, Sayyed Muhammad Imran Ali, EVP, Digital Services, PTCL, said: “PTCL Azure Stack is a leap towards digitization, Cloud readiness and innovation. It has potential of helping SMEs and large enterprises to reinvent their customer experiences and allowing governments and academic institutions to innovate. This partnership will enable us to broaden our enterprise customers’ capabilities and ensure faster growth.”

    Also speaking at the event, Naveed Khan, Director, Data Center Solutions for Asia Emerging Markets, Dell Technologies, said: “We are honored to support PTCL to extend their cloud reach in Pakistan to help businesses innovate and adopt hybrid cloud with confidence. With the Dell Technologies Azure Stack, PTCL customers can experience Azure Cloud services without moving their applications and data out of the country.”

    The Cloud Computing Services will not only bolster PTCL business customers to realize their full potential but also reinforce the national telecom carrier’s long-term drive for fostering digitization in the country in consistence with the vision of Government of Pakistan for a ‘Digital Pakistan’.

  • Telenor gets Rs1.36bn contract for broadband services

    Telenor gets Rs1.36bn contract for broadband services

    ISLAMABAD: Telenor has been granted a contract worth Rs1.36 billion for providing high speed broadband services in Chaghi and Nushki districts of Balochistan.

    (more…)
  • Ufone awarded Next Generation MS spectrum

    Ufone awarded Next Generation MS spectrum

    ISLAMABAD: Pakistani Telecom Company, Ufone has been awarded Next Generation Mobile Services (NGMS) spectrum by Pakistan Telecommunication Authority (PTA) as a result of recently held spectrum auction.

    The company won the spectrum in a bid to enhance 4G customer experience across the country.

    Federal Minister for IT & Telecom, Syed Aminul Haq along with Secretary IT & Telecom, Dr. Muhammad Sohail Rajput, Chairman PTA, Major General Amir Azeem Bajwa (Retd.) HI (M), senior officials from the ministry and PTCL Group attended the event. DG Licensing PTA, Brig. Amer Shahzad (Retd.) and President and Group CEO, PTCL & Ufone, Hatem Bamatraf signed the contract.

    The company plans to use the spectrum to introduce new innovative products and services and enhance its customer experience by providing high-quality internet as well as to expand its existing network to unserved and underserved regions of the country.

    Sharing his thoughts on spectrum acquisition, President and Group CEO, PTCL & Ufone, Hatem Bamatraf said: “It is a historic day for Ufone, as we have acquired additional 4G Spectrum in order to fully optimize our mobile data services. This will enable us to further enhance our users’ experience, expand the existing network to serve the unserved areas. Improved data experience will enable a digital transformation in education, health care, agriculture, banking and ecommerce ecosystems to name a few.”

    “We appreciate Government of Pakistan for executing the spectrum auction process in a seamless and transparent manner”, he further added.

    The additional spectrum will enable Ufone to not only connect Pakistanis living in far flung areas without cellular services but will also enable people in urban centers and towns to enjoy new sets of innovative products and unmatched experience.

  • Engro Enfrashare signs Rs4.5 billion Islamic financing

    Engro Enfrashare signs Rs4.5 billion Islamic financing

    KARACHI: Engro Enfrashare, a wholly-owned subsidiary of Engro Corporation, has entered into an Islamic syndicate arrangement amounting to Rs4.5 billion, led by Meezan Bank and Faysal Bank, according to a statement issued on Tuesday.

    The proceeds raised through this Islamic syndication would be utilized to finance the development of tower sites for various mobile network operators (MNOs) operating in Pakistan.

    As per terms of the financing arrangement, the tenor of the financing will be seven years, including a grace period of two years. The syndicate includes Meezan Bank Limited, Faysal Bank Limited, National Bank of Pakistan, MCB Islamic Bank and Allied Islamic Bank.

    Last month, Engro had announced to enhance its total equity investment in the Telecom Infrastructure Vertical to Rs21.5 billion. The Telecom Infrastructure vertical was setup in 2019 to accelerate the development of connectivity infrastructure in Pakistan, thereby providing an opportunity for the people to be part of the new digital era.

    Engro Enfrashare is engaged in the acquisition and construction of shared telecom towers, provision of various telecommunication infrastructure and related services, including state-of-the-art network monitoring solutions.

    Since its inception, the Company has now established strong relationships with all MNOs active in Pakistan and is working closely with them to develop build-to-suit (B2S) sites across the country to serve their coverage and capacity requirements.

    According to Ghias Khan, President & CEO Engro Corporation: “Engro is committed to expanding its footprint in the Telecom Infrastructure vertical to power Pakistan’s progress in the digital era. With the support of banking partners like Meezan Bank, Engro Enfrashare will continue to work towards its purpose of making connectivity more accessible and affordable for everyone.”

    Irfan Siddiqui, Founding President & CEO, Meezan Bank, added that digitization would be a major element driving business success in the era we are entering into.

    Meezan Bank being not only the country’s leading Islamic Bank but also the Best Bank in Pakistan, not only understands the significance of telecom infrastructure but also encourages companies to build strong telecom infrastructure that would support their digitization initiatives and enable them to deliver a better customer experience.

    A signing ceremony of the agreement was signed at the Head Office of Engro Corporation, in the presence of Ghias Khan (President & CEO, Engro Corporation), Mazhar Hasnani (Chief Financial Officer, Engro Corporation), Faisal Sattar (CEO, Engro Enfrashare), Irfan Siddiqui (President & CEO, Meezan Bank), Ariful Islam (Deputy CEO of Meezan Bank), Yousaf Hussain (President & CEO, Faysal Bank) and other senior representatives of both institutions.