Category: IT & Telecom

Explore IT and Telecom stories with Pakistan Revenue, your go-to source for the latest updates on Pakistan’s technology and telecom sector. Stay ahead with real-time industry insights and economic developments.

  • CCP directs DHA to give ROW to Nayatel

    CCP directs DHA to give ROW to Nayatel

    KARACHI: Competition Commission of Pakistan (CCP) on Tuesday directed the management of Defence Housing Authority (DHA) – I Islamabad to provide a level playing field for Nayatel by giving right of way (ROW) to provide its cable internet and telephony services on the same terms and conditions as are being offered to other existing operators.

    The CCP conducted an enquiry after taking a suo motor notice of the complaints and concerns received from the residents of DHA-I Islamabad, stating that had been deprived of an alternate choice of CIT services provider, which was restricted to only two operators i.e. Pakistan Telecommunication Company Limited (PTCL) and DHAI Teleman.

    They alleged that DHA was not letting Nayatel to operate in the area despite the company’s interest to provide its services.

    The ROW is a platform for internet service providers for the provision of CIT services.

    According to the complaints, DHA management had given ROW to PTCL and DHAI Teleman in DHA-1 while denying the same to Nayatel on equal terms and conditions.

    It was alleged that DHA’s management had created a barrier to entry for Nayatel by offering dissimilar conditions and demanding a higher price of ROW that the already existing internet service providers.

    The CCP’s enquiry concluded that DHA management, prima facie, abused its position in violation of Section 3 of the Competition Act, 2010 by not allowing Nayatel to operate in the relevant market and recommended to initiate proceedings against DHA under Section 30 of the Act.

    After hearing the parties, the bench passed the order, in which it applied the ‘essential facility doctrine’ to the matter and observed that in the current era, the CIT services are an essential need for the citizens, both for personal as well as commercial use.

    The order further stated that the residents of DHA-I were demanding CIT services from Nayatel, being a Fiber-to-the-home (FTTH) based CIT service provider, however, DHA-I management, abusing its dominant position, refused to issue an NOC to Nayatel to install its infrastructure within DHA-I Phase-I and other sectors.

    As per the order DHA-I held a dominant position in the relevant market and had already granted ROW to four parties i.e. PTCL, Transworld, Wateen and its very own subsidiary DHAI Teleman for providing (G-PON) and allied CIT services to the residents of DHA-I, the lincensee seeking the ROW was Nayatel.

    The already existing service providers are on cost sharing basis with DHA-I rather than on a revenue sharing basis. The order observes that DHA-I has failed to explain any logic as to why there has been a disparity between the charges offered to Nayatel and other incumbents, which amounts to discrimination and application of dissimilar conditions to the same transaction, under Section 3(I), read with subsection 3(e) of the Act.

    The order also finds support from the directive issued by the ministry of information technology and telecommunications in October 2020, called the “public and private right of way policy directive” which stated that ‘the public authority shall not discriminate any licensee towards charging of right way fee and there shall not be any differential or preferential treatment in right of way fee for any type of licensee including other utility service providers and those wholly or partially owned by the federal or provincial government or the public authority.

    Keeping in view all circumstances and with a view to give a chance to DHA-I to correct its behavior and to offer Nayatel within 90 days from the date of the order to use the ROW on terms and conditions no less favorable than the incumbent service providers.

    The CCP has not imposed any penalty on DHA for now. But in case of non-compliance, DHA-I shall be liable to pay Rs2 million for violating Section 3 of the Competition Act, 2010 in addition to appropriate penalties for non-compliance under Section 38 of the Act.

    DHA-I has been further directed to file a compliance report before the registrar of the commission no later than 7 days from the date such offer is made to Nayatel.

  • PKIC to make Rs500 million investment in Planet N

    PKIC to make Rs500 million investment in Planet N

    KARACHI: Pakistan Kuwait Investment Company (Private) Limited (PKIC) announces that it is making an equity investment of Rs500 million in Planet N (Private) Limited. This is the largest equity investment by a local Financial Institution in a Tech Investment Platform in Pakistan. It was approved by the Board of PKIC in December, 2020.

    This investment will help Planet N expand its operations and will also motivate other investors to explore opportunities to develop and strengthen tech entrepreneurship and disruption in the country.

    With total assets of over rs107 billion and equity of over Rs38 billion, PKIC is Pakistan’s leading DFI engaged in investment and development financing activities in the country. PKIC was established as a joint venture between the Governments of Pakistan and Kuwait in 1979. It is a “AAA” (Triple A) rated financial institution.

    Planet N has invested and nurtured tech start-ups such as Tapmad TV, Dawaai.pk, PublishEx, Tez Financial Services, Datalift, PiePie, Kashat, JinglePay, etc. spread across various jurisdictions including Pakistan, UAE, Egypt, Singapore and USA. It currently has more than 30 companies in its portfolio focusing on financial inclusion, fintech, digital media, data science & AI. This portfolio is expected to grow further after the equity investment by PKIC.

    Speaking on the occasion of the signing ceremony, MD PKIC Mubashar Maqbool expressed his elation at this investment by PKIC and stated that PKIC has a firm desire to support all priority sectors of the economy, especially the growing technology sector, by providing traditional as well as innovative financing solutions to its prospective customers.

    Maqbool hoped that this landmark investment should inspire other players, investors, family business houses, and investment companies to do the same and would also encourage the young entrepreneurs in the tech sector.

    CEO Planet N Nadeem Hussain said he has always tried to encourage local investors to aid young entrepreneurs with innovative ideas. His initial investment in tech companies has seen exponential gains and he hopes that having PKIC as an equity partner will initiate a big disruption in the local- investors- horizon and their approach towards tech-based investments.

    Irfan Siddiqui, CEO and President Meezan Bank Ltd, chief guest to the occasion said that this is one of its kind investment by a local DFI into a Tech disruption investment company paving the way for further investment by other financial institutions that will help tech start-ups in Pakistan.

    Also, present on the occasion were Ariful Islam, Deputy CEO Meezan Bank Ltd, Khurram Hussain, MD Pak Libya Holding Co. and senior management from PKIC, Planet N, and Arif Habib Limited (AHL). AHL acted as the Financial Advisor to this landmark transaction.

    Planet N was founded by Nadeem Hussain in 2016; with a vision to invest in growth oriented hi-tech companies. Hussain is the founder and ex-CEO of Telenor (previously Tameer) Microfinance Bank.

  • PTA receives Rs15.82bn from mobile operators as 2nd installment for license renewal fees

    PTA receives Rs15.82bn from mobile operators as 2nd installment for license renewal fees

    ISLAMABAD: Pakistan Telecommunication Authority (PTA) on Thursday said it has received an amount of Rs 15.82 billion (equivalent of $103.17 million) against second installment of License Renewal Fee from two Cellular Mobile Operators (CMOs); Telenor Pakistan and Pakistan Mobile Communication Ltd. (Jazz).

    The amount is being deposited in Federal Consolidated Fund (FCF) as per practice under Pakistan Telecom Re-organization Act 1996.

    PTA has so far deposited PKR 135.81 billion (equivalent of USD 862.22 million) with the Government, received against 50% of total License Renewal Fee and first instalment of the same from three CMOs.

    With the amount of second installment received from two CMOs now, the total receipts on this count have become PKR 151.63 billion (USD 965.39 million). The second license renewal fee instalment of CMPAK (ZONG) for USD 54.086 shall be due in October 2021.

  • Jazz awarded project worth Rs344 million for providing broadband service

    Jazz awarded project worth Rs344 million for providing broadband service

    ISLAMABAD: The Universal Service Fund (USF) on Monday awarded contract worth approximately Rs344 million to Jazz for providing High Speed Mobile Broadband services in Jacobabad, Shikarpur & Kashmore districts of Sindh province.

    Federal Minister for Information Technology (IT) and Telecommunication, Syed Amin Ul Haque, Federal Minister for Planning, Development, Reforms and Special Initiatives, Asad Umar and Federal Minister for Privatization, Mian Muhammad Somroo witnessed the contract signing ceremony in Jacobabad on Monday.
    The contract was signed by Haaris Mahmood Chaudhary, CEO, USF with Aamir Ibrahim, CEO, Jazz. Addressing the ceremony, Federal Minister for IT and Telecommunication, Syed Amin Ul Haque said, “Sindh is not governed by Pakistan Tehreek-e-Insaf (PTI) or Muttahida Qaumi Movement (MQM), and for the past 12 years, Pakistan Peoples Party (PPP) has been occupying the province- a party that does not care about the people or their interests.

    During its 12 years in power, PPP gave the people of this province nothing but poverty, unemployment, broken roads, sewerage and water issues, along with health and education problems. Journalists are also being subjected to false charges, bullying, intimidation, torture and even murder. We strongly condemn this and demand that the cases against the journalists be dropped immediately and that justice be provided to the families of the ones who were martyred.”

    The Federal Minister for IT and Telecommunication added that necessary steps were being taken for the development of Sindh including the provision of High Speed Mobile Broadband services to millions of residents of Jacobabad, Shikarpur, Kashmore and surrounding areas.

    Syed Amin Ul Haque said that the Ministry of IT and Telecommunication has launched 9 projects worth over Rs8.48 billion in the last two years focusing on improvement of network coverage and provision of High Speed Mobile Broadband services along with a number of optical fiber cable projects in Sindh.

    The completion of these projects will provide facilities to 17.7 Million people in 19 districts of the province. Currently, 1,900 km of optical fiber cable is being laid which will serve educational institutions, health centers and businesses, allowing citizens to access High Speed Internet.

    He added that within the next few days, a 709 km long optical fiber cable project will be launched at a cost of PKR 2.1 Billion, making it another important milestone in digitalizing Pakistan. Syed Amin Ul Haque said that an indication of Sindh government and its Chief Minister, Syed Murad Ali Shah’s lack of interest in the people of the province was the fact that he never participated in the launch events for these welfare projects, despite being invited by the Ministry of IT and Telecommunication several times. He added that the Sindh government was not concerned about the public and public-interest projects.

    He stated, “We have not made false promises to you, but have framed our plans and are beginning to take practical steps for Sindh. Because we believe in the politics of service, we have nothing to do with the politics of opposition.”

    He prompted journalists to hold the Chief Minister of Sindh accountable for development funds of more than PKR 1500 Billion that were sanctioned for the people of Sindh in the past 12 years and question where such a huge amount was spent and how has it improved lives of the citizens.

    While addressing the ceremony, Federal Minister for Planning, Development, Reforms and Special Initiatives, Asad Umar and Federal Minister for Privatization, Muhammad Mian Soomro thanked the Federal Minister for IT and Telecommunication, Syed Amin Ul Haque for launching projects worth billions of rupees for the province of Sindh.

    Sharing his views on the development, CEO Jazz, Aamir Ibrahim said, “Jazz invested US$ 462 million during the last two years mainly to expand its 4G footprint in rural and semiurban areas and bridge the digital divide as we collaborate with the Government of Pakistan in realizing the #DigitalPakistan vision.

    “Today, close to 60 percent of Pakistan’s population has access to Jazz’s 4G network. Through this contract, Jazz in collaboration with USF will equip over a million unserved residents of Jacobabad, Kashmore and Shikarpur districts with high-speed mobile broadband, creating socioeconomic opportunities and uplifting lives.”

  • PTA issues billing advisory for telecom consumers

    PTA issues billing advisory for telecom consumers

    ISLAMABAD: Pakistan Telecommunication Authority (PTA) has issued advisory for telecom consumers to avoid billing shocks while subscribing broadband internet packages.

    The PTA on Sunday said that following options may be considered/exercised to avoid billing issues and avail mobile broadband services at affordable rates/prices:

    — Standard / baseline mobile data (default) rates are generally costly/expensive, therefore, consumers are encouraged to opt/subscribe for daily, weekly or monthly mobile data bundles/packages/offers as they are more affordable / cheaper and provides good value for money.

    — Consumers who do not wish to use mobile internet may change their mobile handset internet settings as follows:

    > click on settings

    > Select network/ SIM cards / internet / mobile data

    > Select SIM card/Mobile Data options

    > Select preferred network type / voice and data

    > select 2G or 3G

    — To void ‘bill shocks’, data connection may be switched off while not in use.

    — Before subscribing any mobile broadband data package / offer/ bundle, “terms and conditions” should be read carefully. Subscription of new or additional bundle may result in removal of existing bundles’ free incentives and resource such as SMS, minutes and data.

    — After activation of any specific offer or package through mobile application, consumers are advised to use the same after receipt of confirmation SMS from operator.

    — In case any complaint related to auto subscription of offer, package or bundle, overcharging, billing related issue, helpline and quality of service etc. consumers can contact concerned operator first. In case of no response from concerned operator, the issue may be escalated to the PTA.

  • Turkey’s BiP communication introduces new feature

    Turkey’s BiP communication introduces new feature

    KARACHI: Turkey’s secure life and communication platform BiP has introduced new feature, allowing users to convey their group chats easily from other applications, a statement said on Friday.

    Turkey’s secure life and communication platform BiP has witnessed 2 million downloads in Pakistan and 80 million downloads globally.

    Reaching out to 80 million users globally, BiP sustains innovative investments and introduces group chat import enabling users to move their existing group and individual chats including videos and photographs automatically at once.

    Unlike other applications, users are not obliged to manually add every fellow user one by one as BiP handles the import directly by adding all participants in.  

    Commenting on the most recent feature of BiP Burak AKINCI, CEO of BiP, said: “Digitization is becoming a norm rapidly. A messaging application is not only a messaging application anymore but more of a living ecosystem via we communicate, work and trade. Users need to feel safe and secure in that ecosystem. In an era where we are under continuous cyber-crime threats as businesses and individuals, consumers’ protection and consent are critical.

    Data ethics and security has paramount importance for us. A protected and seamless migration experience is a symbol for our dedication in a thorough and fulfilled CX.”

    Underlining the importance of the Pakistani market, AKINCI said: “Exceptional relations between our countries have been a great motivation for us from the day one. In just a couple of months we’ve reached more than 2 million downloads with very high rates of like scores in various platforms.

    “We also pursue productive collaborations with operators and local content providers in the Pakistani market. We’ll gratefully continue to invest in innovative and localized solutions to make Pakistanis’ everyday lives and digital interactions easier and safer.”

    Messaging and group video calls up to 10 people with HD quality are the most popular features for Pakistani users. The messaging traffic per user in March becomes 4 times of the value in January for Pakistani users.

    The peak day for the downloads is Monday and Lahore comes up as the first city in terms of download numbers within the country.

    BiP’s awarded instant translation   and secret messaging are other significant features that are highly preferred by Pakistani consumers. BiP instantly translates written words and phrases in 106 languages, including Urdu, Punjabi, Sindhi, Pashto and Sundanese.

    BiP has received the ‘Most Innovative Mobile App’ award at 2020 Global Mobile Awards under ‘Connected Consumer Category’ with this built-in real-time translation feature. Secret chat is another highly preferred feature in the Pakistani market as it enables users to make the chats disappear from the chat screen with the period they determine.

    Secret chat creates a solid sense of security and privacy for its users, with no data backed up by BIP or decrypted. In BiP, no data is shared with third parties, and all data is kept under high-tech data centers in Turkey. Nothing is imposed on the users, and everything is operated under their consent only.

    Operating in 192 countries, Turkey’s life and communication platform BiP offers HD-quality group video call with up to 10 people along with instant messaging and voice call features.

    Allowing up to 1000 users in groups chats, BiP also enables shortcuts for frequently communicated users or groups on home screen.

    BiP has also recently announced superior features such as dark mode and personalized menu. The application makes text formatting seamless with its recent feature which makes users to emphasize their words with bold, italics, strikethrough or underline in addition to chat archive… Paying genuine attention to localization BiP has also introduced its Ramadan and Cricket Channels in Pakistani market.

    Throughout Ramadan BiP users may follow all location based iftar and suhoor timings, menu alternatives and meal recipes and spiritual insights via exclusively designed Ramadan channel. Cricket channel is another locally designed medium which tells live scores, team info, live news and evaluations about cricket.

  • Jazz launches business app for merchants

    Jazz launches business app for merchants

    ISLAMABAD: Jazz, country’s leading phone operator and fintech, has launched a Business App for its rapidly growing merchant base, a statement said on Monday.

    The App has state-of-the-art tools for efficient financial and business management, this app adds to the ease of doing business as small and medium business owners can kick start digital payment acceptance, without the cumbersome bank account registration process.

    This all-new platform has been developed to cater to the SME sector, which is yet to realize the full benefits of a digital payments ecosystem, while some amongst them, are not even part of the formal economy. There are millions of SMEs in Pakistan, and only a few thousand accept digital payments making it a predominately cash-based sector.

    The JazzCash Business app becomes the command center for these merchants, providing visibility on business performance and automating day-to-day activities. Users can receive payments through QR, reconcile transactions, disburse salaries and make payments for stock procurement.

    They can also generate a QR code in real-time and send customizable digital invoices to customers.  Going forward, more features will be added to this app, including the option to request a business loan, playing an essential role in driving economic growth.

    According to Erwan Gelebart, CEO, JazzCash: “JazzCash aims to cultivate a cashless economy and is committed to introducing innovative products and services that offer faster, more transparent, and secure payment solutions.

    “We identified a need for a one-stop digital solution in the SME sector, which still lacks the tools and resources to adopt digital transformation, and created this business app to manage all their financial requirements. By taking advantage of secure, real-time payments, these businesses will witness higher efficiencies and benefit from a thriving digital ecosystem.”

    Business owners can self-onboard from anywhere conveniently by registering themselves on the Business App in a few simple steps by providing basic personal and business information, uploading a copy of their CNIC and photograph.

  • Jazz injects Rs14.6bn as 4G network investment

    Jazz injects Rs14.6bn as 4G network investment

    ISLAMABAD: Jazz, Pakistan’s number one 4G operator and the largest internet and broadband service provider, has further strengthened its market leadership and continues to drive the digital ecosystem in Pakistan, according to a statement issued on Thursday.

    During the first quarter of 2021, Jazz’s overall subscriber base grew by 11.7% year-over-year (YoY) reaching 69.2 million, 4G customer base grew by 62.3 percent YoY reaching 28.7 million, whereas the overall data users grew by 17.1 percent YoY reaching 47.3 million. 

    During the first quarter of 2021, Jazz invested PKR 14.6 billion, as 4G network investment continued to be the principal focus with population coverage reaching 61 percent during the quarter. Data usage per user also grew considerably to reach 4.5 GB per user.

    Aamir Ibrahim, CEO of Jazz, said, “Jazz has been focused on ensuring a robust and expansive 4G network, especially as more and more countrymen started relying on the Internet as an essential communication, productivity and entertainment tool during the pandemic.

    “We are very pleased to see the rise in adoption of digital tools in all aspects of life – especially in fintech, in which the growth of JazzCash as Pakistan’s leading mobile wallet and digital payments provider is very impressive.

    “Given the ever-growing needs and expectations of our customers, Jazz remains firm in its commitment to connect the underserved with fast and reliable 4G and to bank the unbanked through JazzCash.”

    The country’s leading fintech, JazzCash, experienced another strong quarter as its user base saw double-digit growth, finishing the quarter with 14 million monthly active mobile wallets. Overall, JazzCash processed transactions amounting to PKR 701 billion during the reporting period. Jazz World, the self-care app, saw strong levels of customer adoption with monthly active user base reaching 8.5 million. The company’s content services also enjoyed further growth with the monthly active user base reaching 2.2 million.

  • Finance minister directs to expedite sales process of available spectrum bands

    Finance minister directs to expedite sales process of available spectrum bands

    ISLAMABAD: Finance Minister Shaukat Tarin on Thursday directed to expedite the sale process for the available spectrum. He stressed to provide a level playing field so that all operators must have a fair and equal chance in the process.

    He urged all the key stakeholders to ensure maximum participation across the board for successful completion of the sale transaction, he added.

    He said this while presiding over a meeting of the Advisory Committee for the release of Next Generation Mobile Services (NGMS) Spectrum at the Finance Division.

    Federal Minister for Science and Technology Senator Shibli Faraz, Federal Minister for IT and Telecommunication Syed Amin ul Haque, Adviser to the PM on Commerce Abdul Razak Dawood, Secretary Finance Division, Secretary IT & Telecommunication, Secretary Law & Justice Division, Chairman PTA, Executive Director Frequency Allocation Board (FAB) and other senior officers participated in the meeting.

    The Chairman PTA briefed the Advisory Committee about the arrangements underway for the sale of available Spectrum of Next Generation Mobile Services in the country.

    A detailed presentation was made about the specifications of available spectrum bands and methodology for sale in line with international best practices. The newly hired consultants also gave a detailed input and answered the technical queries by the members of the Committee.

    Speaking on the occasion, the Federal Minister for Science and Technology Shibli Faraz said that international benchmarks must be followed to ensure the whole process of sale is competitive and based on principles of transparency and equity.

    Adviser to the Prime Minister on Commerce suggested an in-depth analysis to gauge demand for Spectrum and devise a strategy for its pricing and packaging accordingly. The Federal Minister for IT and Telecommunication stated that the sale of NGMS is of key importance for strengthening and expanding communication / IT Services across the country. After due deliberations, the Advisory Committee approved the recommendations for the sale of NGMS during the meeting.  

  • PTA warns against fake calls for money transfer

    PTA warns against fake calls for money transfer

    ISLAMABAD: Pakistan Telecommunication Authority (PTA) on Sunday warned general public for not sharing their personal details on hoax or fake calls because response to those calls may result in loss of money.

    In a press release, the PTA cautioned the public to be aware of hoax, falsified and unsolicited calls and messages asking for personal details or money transfer.

    PTA or other organizations such as banks will never call and ask for personal information, like ATM pin, code, OTP and account details.

    People are advised to do not share their personal information with an unknown caller/SMS sender and ignore calls claiming to be from PTA or other organizations asking to update or verify details i.e mother name, account balance, CNIC No etc.

    Besides contacting their respective telecom service operator, consumers may also register their complaints by dialing 0800-55055 or at https://complaint.pta.gov.pk/RegisterComplaint.aspx . Appropriate action would be taken against the persons involved in this fraudulent activity.