FBR chairman takes action on Karachi tax complaints

FBR Pakistan Karachi

Federal Board of Revenue (FBR) Chairman Rashid Mahmood Langrial has issued key directives to address long-standing tax and operational challenges faced by Karachi’s business community during his visit to the Karachi Chamber of Commerce and Industry (KCCI) on March 26, 2026.

The high-level delegation, which included senior officials from Customs and Inland Revenue, engaged in detailed discussions with KCCI leadership. Business representatives presented a comprehensive overview of pressing concerns affecting commercial activity in Karachi, highlighting delays in tax refunds, complications in super tax installments, and procedural bottlenecks hampering smooth business operations.

Responding to these concerns, the FBR chairman directed the Chief Commissioner of the Large Taxpayer Office (LTO) Karachi and the Chief Collector Customs Appraisement (South) to urgently prioritize and resolve the identified issues. The move underscores FBR’s intent to improve tax administration efficiency and foster a more business-friendly environment.

Langrial assured the business community that all grievances raised during the session would be thoroughly reviewed and addressed on a priority basis. He instructed Inland Revenue Service (IRS) and Customs officials to conduct a comprehensive assessment and implement timely solutions to ease difficulties faced by taxpayers.

Emphasizing the importance of liquidity for businesses, the chairman reaffirmed that all legitimate tax refund claims would be processed swiftly, strictly in accordance with legal and procedural requirements. He noted that efficient refund mechanisms are essential for sustaining business growth and maintaining investor confidence.

At the same time, Langrial reiterated FBR’s commitment to ensuring full tax compliance, stating that all due taxes would be collected in line with applicable laws. He stressed that facilitation and enforcement must go hand in hand to maintain a balanced fiscal system.

Highlighting governance reforms, the FBR chief announced a zero-tolerance policy against corruption within the organization. He made it clear that officials are strictly prohibited from creating unnecessary hurdles or seeking undue favors from taxpayers, reinforcing the authority’s commitment to transparency and accountability.

The chairman also encouraged members of the business community to report any instances of misconduct, assuring that strict disciplinary action would be taken against those found guilty.

The engagement signals a renewed effort by FBR to rebuild trust with Karachi’s business sector and streamline tax-related processes critical for economic stability.