ISLAMABAD: Federal Board of Revenue (FBR) on Tuesday constituted complaint resolution committees for settlement of issues relating to sales tax refund matters for the taxpayers in the province of Punjab.
The FBR constituted two complaint resolution committees for Punjab North and Punjab South.
The complaint resolution committee Punjab (South) shall comprise following members for settlement of sales tax refund issues of taxpayers falling under the jurisdiction of field formation of Multan, Bhawalpur and Sahiwal:
Rehman Naseem, ex-Senior Vice Chairman, All Pakistan Textile Mills Association: Convener
Chief Commissioner Inland Revenue, Large Taxpayers Office (LTO), Multan: Member
Chief Commissioner-IR, Regional Taxpayers Office (RTO), Multan: Member
Filza Mumtaz, CEO, SHAHS and WEEN, ex-president, Women Chamber of Commerce and Industry (WCCI), Multan: Member
Khawaja Anees, Director Mahmood Group of Companies, Multan: Member
Additional Commissioner (HQ), LTO, Multan: Member/Secretary
The complaint resolution committee Punjab (North) shall comprise following members for settlement of sales tax refund issues of taxpayers falling under the jurisdiction of field formations of Lahore, Faisalabad, Gujranwala, Sargodha and Sialkot:
Gohar Ejaz, Patron In Chief, APTMA Lahore: Convener
Chief Commissioner-IR, RTO, Lahore: Member
Dr. Quratul Ain Irfan, Vice President, Pacific Pharmaceuticals, Lahore, Member
Almas Hyder, Former President, Lahore Chamber of Commerce and Industry (LCCI), Lahore: Member
Mohammad Raza Baqir, Executive Director, APTMA Lahore, Member
Additional Commissioner (HQ) RTO, Lahore: Member/Secretary
Terms of Reference (TOR) of the complaint resolution committees are as under:
(i) Review the nature of complaints/issues possible solution and take immediate action for resolution;
(ii) Follow up with concerned field formations till issue is resolved;
(iii) Maintain complete record of complaints/issues, mechanism adopted for resolution and post resolution action required, if any; and
(iv) Share date with FBR on monthly basis indicating issues received, issues resolved and issues pending for resolution and reasons for pendency.
