Islamabad, January 26, 2026 — The Federal Board of Revenue (FBR) on Monday issued strict instructions barring Customs officers and officials from using social media platforms without obtaining prior approval from the competent authority.
In an official communication, the FBR expressed serious concern over the growing use of social media by officers and staff of Customs field formations without authorization. The board warned that such activity amounts to “misconduct” under the Government Servants (Conduct) Rules, 1964, and may invite disciplinary action.
The FBR referred to directives issued by the Establishment Division on September 2, 2024, which clearly outline the rules governing the use of social media by government servants. Under these instructions, no government employee is permitted to participate in any media or social media platform without the explicit permission of the government.
The rules further prohibit government servants from sharing official information, records, or documents with unauthorized individuals, private persons, or the media. Officials are also barred from issuing statements or expressing opinions—whether in writing, online, or through electronic media—that could potentially embarrass the government or harm its reputation.
According to the Establishment Division’s guidelines, these restrictions apply to all forms of public communication, including social media posts, press interactions, television programs, radio broadcasts, and other public forums.
The FBR emphasized that all Customs officials must strictly comply with these instructions to maintain discipline, protect sensitive information, and uphold the integrity of government institutions.