Islamabad, February 2, 2026 — The Federal Board of Revenue (FBR) has announced plans to establish a Central Control Unit (CCU) aimed at monitoring indicators generated by its various digital interventions.
The initiative is part of FBR’s ongoing efforts to enhance compliance, enforcement, and operational oversight across multiple industries.
The FBR has invited bids for a vendor to procure, install, operationalize, and manage the CCU, which will serve as a centralized facility for operational monitoring, visualization, and coordination. This unit will process data and indicators from digital systems including production tracking, POS systems, digital invoicing, cargo tracking, and faceless assessments, among others. The selected vendor will be contracted for a three-year period.
The CCU will integrate hardware and software components to enable real-time data ingestion, visualization, operational analysis, and alerting. Its primary objectives include providing situational awareness, detecting anomalies, monitoring trends, and supporting coordinated enforcement and compliance actions.
The vendor will be responsible for the full setup of the central control room, including all technology infrastructure such as display screens, video walls, cabling, backup power supplies, and related equipment. Software will support user-friendly dashboards, real-time monitoring, and seamless integration with multiple data sources.
Operational responsibilities extend to maintenance, troubleshooting, system updates, and performance optimization, as well as staffing the CCU with a dedicated team for 24/7 monitoring, alert management, and coordination with FBR enforcement and technical teams. Regular operational reports will be provided in accordance with FBR’s monitoring requirements.
The CCU will also retain operational and evidentiary data for audits and reviews, following FBR-approved retention policies. Vendors must conduct pre-commissioning activities and User Acceptance Testing (UAT) to ensure system readiness and compliance with functional specifications.
Designed with scalability and modular expansion in mind, the CCU will allow FBR to integrate additional digital interventions and expand operational monitoring capabilities in the future without major infrastructure changes, supporting evolving enforcement and compliance needs.