Islamabad, August 30, 2025 – In response to the devastating floods impacting various parts of Punjab, the Pakistan Telecommunication Authority (PTA), in collaboration with Cellular Mobile Operators (CMOs), has announced the extension of free voice minutes for residents in the flood-hit regions.
This initiative is part of special relief measures to support the affected population during these challenging times.
According to PTA, the decision will ensure that mobile subscribers in flood-affected areas remain connected with their families and communities, even if they have zero balance in their accounts. The move will also help citizens access emergency services, enabling them to seek assistance without worrying about call charges.
Telecommunication services are considered vital in disaster-hit zones, and uninterrupted connectivity becomes even more crucial in times of crisis. PTA emphasized that the facility is aimed at empowering affected communities by keeping communication lines open and ensuring that no individual is cut off due to lack of balance.
The Authority further acknowledged and appreciated the proactive role played by CMOs in extending this support. PTA reaffirmed its commitment to working closely with mobile operators to monitor communication services across Punjab’s flood-affected regions. The regulator assured the public that it will take all necessary steps to guarantee seamless connectivity, enabling people to stay informed, seek help, and remain in touch with their loved ones.
Floods in Punjab have disrupted normal life, with thousands of families facing displacement and limited access to essential services. The extension of free voice minutes serves as a critical measure to assist those struggling in disaster-hit zones by making communication accessible to everyone, regardless of their financial condition.
Through this initiative, PTA and CMOs have once again demonstrated their dedication to maintaining a resilient and consumer-friendly mobile ecosystem, while prioritizing the needs of vulnerable communities during natural calamities.