The Federal Board of Revenue (FBR) has released a detailed guide for taxpayers on how to modify or change their email address or mobile number when logging into the IRIS portal, especially for filing income tax returns.
With taxpayers often logging into the IRIS system only at the time of return filing, forgetting passwords and using outdated contact information has become a common challenge. To address this, the FBR has outlined three straightforward methods through which individuals can update their registration information.
Common Challenges for Taxpayers
A significant number of taxpayers face login issues during the return filing period due to forgotten passwords or outdated contact details. Recovery of the password requires accurate email addresses and mobile phone numbers, and many taxpayers fail to provide these. The updated procedure ensures that taxpayers can resolve this hurdle by updating their contact details through various accessible methods.
Three Ways to Change Registration Information
The FBR has categorized the methods for changing or modifying personal registration details into three main processes: through the IRIS portal, via the FBR helpline, and by visiting a Regional Tax Office (RTO). Below are the steps involved for each method.
1. Updating Information through IRIS Portal
Taxpayers can log into the IRIS system and modify their details directly by accessing the system’s registration form (Form 181). This is an online process and can be done at any time. The information that can be updated through this method includes:
o Mobile number
o Email address
o Personal or residential address
o Business address
o Addition of business branches
o Legal representatives (as per section 87 of the Income Tax Ordinance, 2001)
o Bank account information
2. Updating Information via FBR Helpline
If accessing the IRIS system is not possible, taxpayers can contact the FBR helpline, either by phone or email, to request updates. The following details can be modified through the helpline:
o Name
o Date of birth
o Gender
o Disability status
o old-age citizen status
3. Visiting a Regional Tax Office (RTO)
For certain cases, such as discontinuing a business or updating sensitive information, visiting the relevant Regional Tax Office (RTO) is required. Taxpayers will need to provide the necessary documentation for changes to be made. This applies to:
o Business discontinuation
o Jurisdiction for income tax assessment
o Deregistration
o Updating CNIC numbers
o Pakistan Origin Card (POC) information
Streamlining Tax Compliance
By providing these various options, the FBR aims to streamline the process of tax compliance and ensure that taxpayers can easily access their accounts for return filing. This updated procedure minimizes confusion and provides flexibility, reducing the burden on taxpayers and the FBR alike.