ERP system transition may affect invoicing and dispatch of Changan and Deepal vehicles during the first half of July.
Master Changan Motors Limited has informed customers about a temporary disruption in its vehicle invoicing and dispatch operations as the company transitions to a new ERP system.
The move is aimed at improving operational efficiency, but it may result in short-term delays in processing vehicle deliveries across Pakistan.
According to an official customer notice, the transition to the upgraded ERP platform is currently underway. During this period, the company stated that vehicle invoicing and dispatching could be affected during the first 15 days of July.
The announcement applies to the company’s lineup, including Changan passenger vehicles as well as Deepal electric vehicles available in the Pakistani market.
The company explained that the temporary disruption is linked solely to the implementation of the new operational system, which is intended to streamline internal processes and enhance overall efficiency.
Businesses often upgrade ERP platforms to improve inventory management, financial operations, logistics, and customer service, although such transitions can sometimes lead to short-term operational interruptions.
Master Changan advised customers that delivery schedules may experience slight delays while the migration process is completed.
Buyers awaiting vehicle invoicing or dispatch are encouraged to remain in contact with their respective dealerships for the latest updates regarding their orders and expected delivery timelines.
In its statement, the company expressed appreciation for the trust and patience shown by customers during the transition period. It also apologized for any inconvenience that may arise due to the temporary slowdown in invoicing and dispatch operations.
The company reaffirmed that the ERP system upgrade is part of its efforts to strengthen operational performance and deliver a better customer experience over the long term. Once the transition is completed, normal invoicing and vehicle dispatch activities are expected to resume.
For now, customers planning to take delivery of Changan or Deepal vehicles during the first half of July should be aware that processing times may be longer than usual. Master Changan has assured customers that it is working to complete the system transition as efficiently as possible while minimizing the impact on vehicle deliveries.