OnePlus has introduced a comprehensive program called the “OnePlus Green Line Worry-Free Solution” to tackle the persistent green-line issue on AMOLED displays.
This problem, frequently reported by users—especially in India—affects multiple brands but has become a prominent concern for OnePlus customers. The company’s new three-step plan aims to address the issue through improved display technology, enhanced quality checks, and extended warranty coverage.
Enhanced Edge Bonding for Longer Display Lifespan
OnePlus is upgrading its AMOLED displays with an Enhanced Edge Bonding Layer that utilizes PVX edge-sealing material. This layer acts as a protective barrier, slowing the penetration of moisture and oxygen into the display. This enhancement is expected to significantly extend the lifespan of the screens.
Rigorous Quality Control Measures
To ensure durability, the company has implemented stringent testing protocols. The AMOLED displays undergo over 180 real-world simulation tests, including the “Double 85 Test,” where screens are exposed to 85°C temperatures and 85% humidity for prolonged periods. These measures aim to minimize potential defects and improve overall reliability.
Lifetime Warranty on AMOLED Displays
In a groundbreaking move, OnePlus is offering a lifetime warranty against the green line issue for all its smartphones—new and old. This policy ensures users can get a free display replacement, even if their devices are out of warranty. OnePlus is the first brand in the industry to provide such a guarantee, setting a new standard for customer support.
Widespread AMOLED Issue Across Brands
The green-line problem isn’t exclusive to OnePlus. Other manufacturers, including Samsung, Google, Vivo, and Motorola, have also faced similar issues with AMOLED panels. While the exact cause remains unclear, experts suggest it could result from a combination of design and environmental factors.
OnePlus’s proactive approach provides reassurance to affected users. Customers experiencing the green-line issue are advised to contact the manufacturer directly, regardless of their device’s warranty status. This initiative underscores OnePlus’s commitment to quality and customer satisfaction.