Pakistan Single Window users can now complete mandatory biometric verification remotely through NADRA’s PakID Mobile App.
ISLAMABAD: The Pakistan Single Window (PSW) has integrated its platform with the National Database and Registration Authority’s (NADRA) PakID Mobile App, allowing users to complete mandatory biometric verification remotely for PSW subscription, renewal and profile updates.
The integration removes the need for users to physically visit a NADRA e-Sahulat Centre to complete the biometric verification process.
According to a PSW news release, users can now verify their biometrics through their smartphones via the PakID Mobile App, subject to applicable NADRA verification requirements.
Major facilitation for overseas Pakistanis
The new facility is expected to provide particular convenience to overseas Pakistanis involved in trade-related activities in Pakistan.
Eligible overseas users can complete their PSW biometric verification remotely through the PakID Mobile App, reducing the need for physical visits and making access to trade-related services easier from abroad.
Previously, users were required to visit a NADRA e-Sahulat Centre to fulfil the biometric verification requirement. The new digital option effectively removes this physical step from the PSW subscription process.
Both verification options available temporarily
To ensure a smooth transition and uninterrupted facilitation for the business community, PSW said both verification channels would remain available during an interim period.
During the transition, users will have the option to either complete biometric verification digitally through the PakID Mobile App or continue visiting NADRA e-Sahulat Centres.
Syed Aftab Haider, CEO of PSW, said the integration reflected the organisation’s efforts to respond to the requirements of its user community in Pakistan and abroad.
“The integration with NADRA’s PakID Mobile App reflects our commitment to listening to the PSW community both in Pakistan and overseas and responding to their needs,” he said.
“By enabling remote biometric verification, we are removing another physical trip in the onboarding process and making the PSW user journey more convenient, accessible, and user-driven.”
PSW moves towards fully digital onboarding
According to PSW, the integration with the PakID App eliminates the only physical visit previously required for PSW subscription, enabling the onboarding process to be completed digitally.
The development is part of PSW’s continued efforts to expand digital solutions and make its services more accessible and responsive to businesses and individuals involved in Pakistan’s international trade.
The remote verification facility is also expected to address practical challenges faced by overseas Pakistanis and other users who previously had to arrange an in-person visit to complete the biometric requirement.
By linking PSW with NADRA’s digital identity infrastructure, the new facility further strengthens the platform’s drive towards a more streamlined and user-friendly trade facilitation system.