PTA activates emergency response system, urges telecom operators to maintain services and implement contingency plans during floods.
In response to the ongoing flood emergency affecting various parts of the country, the Pakistan Telecommunication Authority (PTA) has directed all telecom operators to ensure uninterrupted services and maintain contingency plans for emergency situations.
Recognizing the critical role of communication during natural disasters, PTA has issued a comprehensive advisory to telecom companies, urging them to protect infrastructure in high-risk areas, keep essential resources on standby, and swiftly address service disruptions. Operators have also been instructed to disseminate timely flood-related alerts to the public.
To support real-time coordination, PTA has activated its National Emergency Telecommunication Coordination Centre (NETCC) and established emergency contact points at its headquarters and zonal offices. This strategic move aims to ensure efficient communication between PTA and telecom operators as the situation unfolds.
The advisory further outlines the deployment of trained response teams, collaboration with local authorities, and prioritization of consumer complaint resolution in flood-affected regions. These actions are intended to maintain seamless voice and internet services, which are vital for rescue efforts and public communication during emergencies.
PTA is closely monitoring the flood situation and has committed to keeping the public informed about ongoing efforts to restore and maintain telecom services in impacted areas. Regular updates will be shared through official channels to ensure transparency and preparedness.
This decisive action by the PTA underscores the importance of digital connectivity during national emergencies, enabling rapid coordination, life-saving information sharing, and public safety support. As monsoon rains continue, the telecom sector stands on high alert, working under PTA’s guidance to keep Pakistan connected.