ISLAMABAD: May 5, 2025 — In a landmark decision, the Federal Tax Ombudsman (FTO) has directed Pakistan Customs to return 170 tolas of gold unlawfully held for over 27 years, following a protracted legal battle that saw judgments in favor of the complainant from all tiers of Pakistan’s judicial system, including the Supreme Court.
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FTO Bars FBR from Penalizing Taxpayers for ST Return Delays
ISLAMABAD – April 16, 2025: The Federal Tax Ombudsman (FTO) has formally restrained the Federal Board of Revenue (FBR) from imposing penalties on sales tax registered persons in cases where delays in return filing were caused by the tax department itself.
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FBR Directed to Address Excessive Tax on Electricity Bills
Islamabad, January 21, 2025 – The President of Pakistan has instructed the Federal Board of Revenue (FBR) to take immediate steps to address the issue of excessive taxation on electricity bills, following a significant decision that validates the recommendations of the Federal Tax Ombudsman (FTO).
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Complaints Against FBR Surge 51% in 2024: FTO
Islamabad, January 21, 2025 – The Federal Tax Ombudsman (FTO) reported a significant 51% increase in complaints lodged against the Federal Board of Revenue (FBR) during 2024 compared to the previous year.
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FTO Directs FBR to Clarify Tax Deduction on Internet Usage
Karachi, January 14, 2025 – The Federal Tax Ombudsman (FTO) has instructed the Federal Board of Revenue (FBR) to clarify issues surrounding the withholding tax deduction on internet usage.
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FTO’s Urdu Tax Laws Manual to Break Language Barriers
Karachi, December 30, 2024 – The Federal Tax Ombudsman (FTO) has launched an Urdu translation of the Federal Tax Laws Manual. This initiative is expected to eliminate language barriers and empower a larger segment of the population to navigate the complexities of the country’s tax system with ease.
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FTO Assures Resolution of Tax Issues for Builders and Developers
Federal Tax Ombudsman (FTO) Dr. Asif Mahmood Jah assured the Association of Builders and Developers (ABAD) that their tax-related grievances would be resolved on a priority basis. Speaking during his visit to the ABAD House on Tuesday, he reaffirmed the FTO’s commitment to eliminating irregularities in the tax system, which he described as a core mandate of his office.
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FTO Reports 67% Surge in Taxpayer Complaints Against FBR
The Federal Tax Ombudsman (FTO) Secretariat has reported a dramatic 67% increase in taxpayer complaints filed against the Federal Board of Revenue (FBR) this year, reflecting rising dissatisfaction and a renewed commitment to transparency within Pakistan’s tax administration.
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FTO Directs FBR to Define SOPs for Reactivating Blocked SIMs
Islamabad, November 3, 2024 – The Federal Tax Ombudsman (FTO) has formally directed the Federal Board of Revenue (FBR) to establish a standardized operating procedure (SOP) for taxpayers affected by blocked mobile phone SIMs, ensuring clear guidelines for their reactivation.
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FTO Exposes Cybersecurity Breach in FBR Leading to Rs 14.66 Billion Tax Fraud
Karachi, October 7, 2024 – In a shocking revelation, the Federal Tax Ombudsman (FTO) has identified a monumental tax fraud worth Rs 14.66 billion attributed to a cybercrime breach within the Federal Board of Revenue (FBR). The crime, which infiltrated FBR’s system, resulted in unauthorized access and the misuse of taxpayer data, leading to colossal losses for the national exchequer. This fraud case marks one of the most significant cyberattacks targeting Pakistan’s tax infrastructure.
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