Ombudsman rules recovery became unlawful after appellate authority set aside the original sales tax assessment
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FTO urges FBR to adopt SOP for implementing ombudsman recommendations
Tax Ombudsman calls for stronger coordination between statutory tax powers and grievance redressal to enhance taxpayer confidence.
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FBR imposes penalty on bank manager in tax recovery case; FTO takes notice
FTO directs FBR to withdraw penalties imposed on NBP manager
The Federal Tax Ombudsman (FTO) has directed the Federal Board of Revenue (FBR) to withdraw penalties imposed on a National Bank of Pakistan (National Bank of Pakistan) branch manager, ruling that the action amounted to maladministration and administrative excess.
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FTO rules FBR cannot collect tax deposits without determining liability
Ombudsman says tax deposits cannot be taken without legal assessment; orders FBR to ensure due process and transparency in inquiry proceedings
The Federal Tax Ombudsman (FTO) has held that obtaining tax deposits during inquiry proceedings without first determining liability through lawful assessment procedures constitutes maladministration and violates principles of due process and fair administration.
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Federal Tax Ombudsman uncovers major tax system hack involving fake GST claims
Islamabad, April 29, 2026 — The Federal Tax Ombudsman (FTO) has exposed a significant cyber intrusion into Pakistan’s tax system, resulting in the unauthorized revision of a taxpayer’s sales tax return and fraudulent adjustment of input tax credit worth millions of rupees.
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FTO orders FBR to settle refunds before income tax recovery
Islamabad — The Federal Tax Ombudsman (FTO) has directed the Federal Board of Revenue (FBR) to ensure that coercive income tax recovery measures are only initiated after the adjustment or resolution of taxpayers’ pending refund claims.
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FTO directs FBR to adjust super tax against pending refunds
Islamabad, March 16, 2026: The Federal Tax Ombudsman (FTO) has directed the Federal Board of Revenue (FBR) to ensure that taxpayers’ super tax liabilities are adjusted against their pending income tax refunds, terming the department’s refusal to do so arbitrary and discriminatory.
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President reopens iPhone seizure case, orders fresh probe into customs malpractice
Islamabad — President Asif Ali Zardari has remanded a high-profile case involving the alleged mishandling and fraudulent destruction of imported iPhones at Islamabad Airport back to the Federal Tax Ombudsman (FTO) for a fresh and comprehensive review.
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Blind spot at FBR: How CNIC identity theft is fueling widespread car purchase fraud
Karachi, February 13, 2026 — In a major embarrassment for the tax authorities, the Federal Tax Ombudsman (FTO) has strongly censured the Federal Board of Revenue (FBR) for issuing a tax concealment notice to a woman over a car purchase she never made, exposing alarming gaps in verification and enforcement mechanisms.
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FTO upholds Pakistan Customs’ compliance in EFS export case
Islamabad, January 30, 2026 – The Federal Tax Ombudsman (FTO) on Friday reaffirmed Pakistan Customs’ authority in handling Export Facilitation Scheme (EFS) cases, emphasizing strict adherence to legal procedures and compliance standards.
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