Ombudsman directs FBR to investigate courier records, Customs officials and possible nationwide fraud involving imported smartphones
(more…)Tag: FTO
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FTO directs FBR to fix FASTER system flaw delaying exporters’ sales tax refunds
Ombudsman orders FBR to eliminate systemic flaws in the FASTER refund system, ensure proportionate refund deferment and submit a compliance report within 60 days.
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FTO asks FBR to adopt special protocol for actions disrupting businesses
Tax Ombudsman proposes stricter safeguards and supervisory oversight before enforcement actions that interrupt lawful business operations
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FTO makes online hearings default for tax complaints
Tax Ombudsman shifts to virtual proceedings to speed up complaint resolution, with physical hearings reserved for requests and complex cases
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FTO orders RTO-II Karachi to unfreeze pensioner’s bank accounts
Tax Ombudsman declares recovery action maladministration, orders restoration of frozen accounts and disposal of pending tax appeal within 40 days.
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FTO orders CTO Karachi to restore bank account in sales tax refund case
Ombudsman rules recovery became unlawful after appellate authority set aside the original sales tax assessment
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FTO urges FBR to adopt SOP for implementing ombudsman recommendations
Tax Ombudsman calls for stronger coordination between statutory tax powers and grievance redressal to enhance taxpayer confidence.
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FBR imposes penalty on bank manager in tax recovery case; FTO takes notice
FTO directs FBR to withdraw penalties imposed on NBP manager
The Federal Tax Ombudsman (FTO) has directed the Federal Board of Revenue (FBR) to withdraw penalties imposed on a National Bank of Pakistan (National Bank of Pakistan) branch manager, ruling that the action amounted to maladministration and administrative excess.
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FTO rules FBR cannot collect tax deposits without determining liability
Ombudsman says tax deposits cannot be taken without legal assessment; orders FBR to ensure due process and transparency in inquiry proceedings
The Federal Tax Ombudsman (FTO) has held that obtaining tax deposits during inquiry proceedings without first determining liability through lawful assessment procedures constitutes maladministration and violates principles of due process and fair administration.
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Federal Tax Ombudsman uncovers major tax system hack involving fake GST claims
Islamabad, April 29, 2026 — The Federal Tax Ombudsman (FTO) has exposed a significant cyber intrusion into Pakistan’s tax system, resulting in the unauthorized revision of a taxpayer’s sales tax return and fraudulent adjustment of input tax credit worth millions of rupees.
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