Islamabad, January 30, 2026 – The Federal Tax Ombudsman (FTO) on Friday reaffirmed Pakistan Customs’ authority in handling Export Facilitation Scheme (EFS) cases, emphasizing strict adherence to legal procedures and compliance standards.
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FBR’s limiting refund adjustment amount declared unlawful by FTO
Islamabad, January 30, 2026 — The Federal Tax Ombudsman (FTO) has ruled that the Federal Board of Revenue’s (FBR) practice of limiting the adjustment of income tax refunds against a taxpayer’s liability is unlawful and amounts to maladministration
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FBR appeals and complaints process cut to single day, says FTO
Islamabad, January 23, 2026 – Federal Tax Ombudsman (FTO) Zafar-ul-Haq Hijazi on Friday announced a major facilitation measure for taxpayers, stating that the process of registering complaints against the Federal Board of Revenue (FBR) and fixing appeals has been reduced to just one day.
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FBR Security Breach: Taxpayer Hacked, National Revenue at Huge Risk
Karachi, January 7, 2026 – The Federal Board of Revenue (FBR) is facing severe scrutiny after yet another taxpayer reported his account hacked, exposing massive security flaws in the government’s online tax system. The incident, uncovered by the Federal Tax Ombudsman (FTO), highlights critical weaknesses that could threaten Pakistan’s national revenue.
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New scam rocks FBR: Taxpayers registered without mandatory SIM verification
Islamabad, January 6, 2026 — Even as the Federal Board of Revenue (FBR) tightens nooses around taxpayers to curb revenue leakages, a shocking scam has surfaced from within its own ranks, exposing serious cracks in Pakistan’s tax administration system.
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Zafar ul Haq Hijazi sworn in as new Federal Tax Ombudsman
Islamabad, December 16, 2025 — President Asif Ali Zardari on Tuesday administered the oath of office to Zafar ul Haq Hijazi as the Federal Tax Ombudsman (FTO) at a ceremony held at Aiwan-e-Sadr, marking a new chapter in Pakistan’s taxpayer grievance redressal system.
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President Appoints Zafar Hijazi as New Federal Tax Ombudsman
Islamabad, December 3, 2025 – President Asif Ali Zardari has appointed Zafarul Haq Hijazi as the new Federal Tax Ombudsman (FTO) for a four-year term, bringing an experienced financial regulator back into a key national oversight role.
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FTO orders FBR to suspend Gerry’s Dnata license over mega fraud
Islamabad, November 30, 2025 – In a major development, the Federal Tax Ombudsman (FTO) has directed the Federal Board of Revenue (FBR) to initiate the process for suspending the license of M/s Gerry’s Dnata for its Karachi airport cargo shed, following revelations of a massive customs fraud involving illegal clearance of high-value imported goods.
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FBR negligence over 2025 manual return form exposed
Islamabad, October 16, 2025 – The Federal Board of Revenue (FBR) has come under sharp criticism for its failure to issue the manual income tax return form for the Tax Year 2025, exposing what many describe as a new “hallmark of negligence” within the tax authority.
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FTO probes controversial changes to wealth statement
Islamabad, September 26, 2025 – The Federal Tax Ombudsman (FTO) has initiated an investigation into recent changes made to the wealth statement, a crucial component of the annual income tax return.
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