Islamabad, October 14, 2023 – Telenor Pakistan is gearing up to celebrate Customer Day 2023, a significant event that underscores the company’s unwavering commitment to enhancing the customer experience.
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MCB Bank, Telenor partner to facilitate digital banking customers
LAHORE: MCB Bank Limited, one of Pakistan’s leading banks, has entered into a strategic partnership with Telenor Pakistan, a leading telecommunication services provider, to facilitate its digital banking customers
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Cellular mobile operators provide free calls in Pakistan
ISLAMABAD: Pakistan Telecommunication Authority (PTA) directed cellular mobile operators to provide free on-net voice calls to their subscribers in flood hit areas.
In a statement, the PTA said cellular mobile operators will provide free on-net voice calls to all their subscribers in flood affected areas with Zero / Nil balance.
According to the PTA, there will be no call setup charges applicable on call connection and customers having no balance will be able to make on-net calls.
PTA is continuously monitoring the communication channels in the affected areas, ensuring connectivity and providing updates, where necessary.
READ MORE: SBP issues IBAN list for donations to PM flood relief fund
Furthermore, the PTA has allocated a short code of 9999 to enable mobile phone subscribers to donate to Prime Minister Flood Relief Fund 2022. Users can donate Rs10 by typing ‘fund’ in SMS option and sending to 9999.
The PTA in another statement said that due to flash floods, damage to optical fiber cable and power outage, connectivity services have been impacted in Chitral, Upper Dir, Donbala, Swat, Medan, Lal Qila Samarbaghidar, Tank and Dera Ismail Khan.
In comply with the directives of PTA, Telenor has announced free calls to people in flood affected areas.
The company said that it had allowed free Telenor to Telenor calls to victims of flood hit areas. The company said that it stand with the people of such areas in these difficult times.
Another leading mobile phone operator i.e. Jazz announced to facilitate with free calls to people of flood hit areas. In this regard, the company provided free minutes to Jazz to Jazz and Jazz to PTCL to support relief activities in the areas.
The company further said that subscribers in Balochistan can make calls without having balance for one tonight. Furthermore, it announced to start this free calls services soon in Sindh and Khyber Pakhtunkhwa.
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Floods affect telecom services: PTA
ISLAMABAD: Pakistan Telecommunication Authority (PTA) has said that the recent flash floods in Balochistan have caused multiple optic fiber breaks impacting voice and data services in Lasbela, Kech, Panjgoor, Gwadar, Awaran, Ziarat, Mastung and adjoining areas.
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About 343 cell sites of three cellular mobile operators (Telenor, Ufone and Zong) and PTCL have been affected due to floods.
READ MORE: FBR, PTA introduce temporary registration of cell phones
Efforts are being made to resolve this unprecedented situation. PTA is working with the concerned operators for early restorations of affected communication channels.
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Jazz, Telenor seek reduction in taxation
ISLAMABAD: Phone carriers in Pakistan including Jazz and Telenor have sought reduction in taxation.
Federal Minister for Finance and Revenue Miftah Ismail held a meeting with delegation of telecom sector comprising of CEO Jazz Aamir Ibrahim and CEO Telenor Pakistan Irfan Wahab Khan, at Finance Division on Wednesday.
Federal Minister for IT and Telecommunication Syed Amin-ul-Haq, Chairman Pakistan Telecommunication Authority (PTA), Chairman Federal Board of Revenue (FBR) and other senior officers attended the meeting.
The delegation briefed the finance minister on the contribution of IT sector in the economic development of Pakistan.
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It was shared that currently IT and Telecommunication sector is facing various issues including serious challenge of profitability.
In same view, the delegation requested for reduction in taxation over the items that hardly fall under purview of luxury goods.
It was also shared that growth of IT and telecommunication not only contributes in increasing the exports but also in overall growth of GDP.
READ MORE: FBR establishes IT center against cyber security attacks
The finance minister acknowledged the role of IT and Telecommunication in overall economic development of the country.
Moreover, the Finance Minister assured the delegation of all possible support regarding taxation issues and emphasized to make greater contribution in enhancement of IT and Telecom related exports.
The delegation thanked the finance minister for support and cooperation.
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PTA issues procedure to block telemarketing messages
ISLAMABAD: Pakistan Telecommunication Authority (PTA) on Monday issued the procedure to bloc telemarketing communication and unwanted/spam messages.
The PTA said that unwanted calls/messages can be disruptive, but there are measures to minimize them.
For blocking telemarketing communication, a person needs to register his number on the “Do Not Contact Register (DNCR)”. In order to register the person need to send a message by typing ‘reg’ and SMS to 3627.
To allow telemarketing communication again, type ‘unreg’ and SMS to 3627.
The PTA said that concerned service provider may be contacted in case of issue or for details about tariff/subscription charges.
To block spamming/unsolicited communication, the PTA issued procedure under which a person should type spammer’s cell number, give a space, paste the received message and SMS to 9000.
SMS charges of PKR 0.10 (inclusive of taxes) apply for each SMS to prevent abuse of facility.
For blocking obnoxious/unknown calls and SMSs, the PTA suggested to dial *420# (for Jazz, Telenor & Ufone subscribers) or 420 (for ZONG subscribers). Concerned service provider may be contacted to get detail about tariff/subscription.
The regulator further said that in case an issue is not resolved, the complaint may be lodged to PTA through an online complaint management system:
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Cellular spectrum auction generates $30 million: PTA
ISLAMABAD: Pakistan Telecommunication Authority (PTA) on Tuesday said that an amount of $30 million has been generated as revenue from first-ever cellular spectrum auction for Next Generation Mobile Service (NGMS) in Azad Kashmir Jammu and Kashmir (AJ&K) and Gilgit Baltistan.
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Telenor gets Rs1.36bn contract for broadband services
ISLAMABAD: Telenor has been granted a contract worth Rs1.36 billion for providing high speed broadband services in Chaghi and Nushki districts of Balochistan.
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Telenor gets contract for providing broadband services
ISLAMABAD: Telenor Pakistan has been awarded contract worth Rs555 million for providing mobile broadband services in various districts of Khyber Pakhtunkhwa.
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Telenor awarded contract worth Rs1.37bn for high speed broadband services
ISLAMABAD: Telenor, a leading mobile phone operator in Pakistan, has been awarded a contract worth Rs1.37 billion for providing high speed mobile broadband services in various districts of Kyber Pakhtunkhwa.
A statement issued on Wednesday said that the Universal Service Fund (USF) has awarded contract worth approximately PKR 1.37 billion to Telenor for providing High Speed Mobile Broadband services in Chitral, Upper Dir and Lower Dir districts of Khyber Pakhtunkhwa province.
Federal Minister for IT and Telecommunication, Syed Amin Ul Haque and Special Assistant to the Prime Minister (SAPM) for Overseas Pakistanis & HRD, Syed Zulfiqar Abbas Bukhari witnessed the contract signing ceremony held at the USF Office, Islamabad.
The contracts were signed by Haaris Mahmood Chaudhary, CEO, USF with Irfan Wahab Khan, CEO Telenor. The Federal Secretary for IT & Telecommunication and Chairman USF Board, Shoaib Ahmad Siddiqui, Chairman PTA, Major General (R) Amir Azeem Bajwa and other Officials were also present at the ceremony.
Chief Guest of the ceremony, Federal Minister for IT and Telecommunication, Syed Amin Ul Haque said: “With the help of Information and Communication Technologies (ICTs), districts of Chitral, Upper Dir and Lower Dir can achieve better visibility, communication and integration into economic and tourism flows. High Speed Mobile Broadband services will enhance tourism and attract tourists, thus creating jobs. The Ministry of IT and Telecommunication will continue close cooperation to support the tourism industry of Pakistan and provide the basis for achieving sustainable rural development.”
Furthermore, he extended his warm felicitation to the teams of USF and Telenor on the contract signing and emphasized on making Digital Pakistan vision a reality. Guest of Honor of the ceremony, Special Assistant to the Prime Minister for Overseas Pakistanis & HRD, Syed Zulfiqar Abbas Bukhari while congratulating USF and Telenor on the signing of the contract said, “The use of ICT in tourism is a welcoming step for the residents of Chitral, Upper Dir and Lower Dir districts. High speed internet connectivity will expedite activity in the region and make the travel process efficient and pleasant.”
In addition, he expressed gratitude to the Federal Minister and the Ministry of IT and Telecommunication for the guidance and support. Sharing his views on the development, CEO Telenor Pakistan, Irfan Wahab Khan said: “We are committed to ensure the basic right of connectivity to the people of Pakistan. At Telenor Pakistan, we are driven to continue empowering the country by bridging the digital divide, creating access to opportunities and uplifting the lives of millions. We stand firm in our commitment of connecting people to what matters most to them and aim to continue providing opportunities in the future.”
Also, sharing his thoughts at the ceremony, CEO USF, Haaris Mahmood Chaudhary said: “This project will benefit an unserved population of 0.7 Million in 648 unserved mauzas, thereby covering an unserved area of 18,212 sq. km. of Chitral, Upper Dir and Lower Dir districts. We are committed to empowering the unserved and unserved communities of Pakistan and we look forward to strengthening our partnership with Telenor.”
Moreover, he thanked the Federal Minister and the Ministry of IT and Telecommunication for adopting policies and mechanisms that are supportive of the digital revolution of tourist places.