Islamabad, August 17, 2025 – In a bid to support people caught in the devastation caused by ongoing floods, Telenor Pakistan has announced the provision of free calling minutes for subscribers in the hardest-hit areas of Khyber Pakhtunkhwa (KP) and Gilgit-Baltistan (GB).
The initiative aims to ensure uninterrupted communication during this difficult period, enabling residents to connect with their families, coordinate with emergency responders, and access vital relief services. Customers can activate the complimentary minutes, valid for three days, by dialing 34529#.
With relentless rains causing severe flooding, damaged infrastructure, and large-scale displacement, maintaining connectivity has emerged as a lifeline for affected populations. Recognizing this urgent need, Telenor has prioritized network stability in flood-stricken regions. Technical teams have been mobilized on the ground to ensure operational continuity of towers and base stations despite logistical challenges.
The free minutes offer is specifically targeted at communities where normal communication channels have been disrupted by landslides and flash floods. By reinforcing access to reliable telecommunication services, Telenor Pakistan is playing an essential role in bridging families with critical relief agencies and humanitarian organizations.
Commenting on the initiative, Khurrum Ashfaque, CEO of Telenor, stated: “Our mission goes beyond connectivity—we stand with the people in times of adversity. Through this initiative, we want to make sure no one feels cut off from their loved ones or emergency assistance when they need it most.”
Over the years, Telenor has consistently supported disaster-hit regions by strengthening network resilience, enabling emergency communication, and collaborating with authorities to restore normalcy. This latest step reaffirms the company’s ongoing commitment to Pakistan’s people in times of crisis.