Google has confirmed that it is testing a new policy that offers only 5GB of free storage to some newly created Gmail accounts instead of the standard 15GB storage previously available to all users.
The change came to light after several users reported that new Gmail accounts were receiving just 5GB of storage. However, users claimed that Google restored the full 15GB free storage once they added a phone number to the account.
Google Explains Reason Behind Storage Change
In a statement shared with Android Authority, a Google spokesperson said the company is experimenting with the storage policy in selected regions to improve service quality and account security.
According to Google, the move is intended to encourage users to strengthen account protection and improve recovery options by linking a phone number to their accounts.
The spokesperson said:
“We’re testing a new storage policy for new accounts created in select regions that will help us continue to provide a high-quality storage service to our users, while encouraging users to improve their account security and data recovery.”
Google did not disclose which countries or regions are currently included in the test program.
Existing Gmail Users Likely Unaffected
The updated policy appears to mainly affect newly created Gmail accounts. Existing users who already have a phone number linked to their Google accounts are expected to continue receiving 15GB of free storage shared across Gmail, Google Drive, and Google Photos.
Industry observers also noticed a small but important update on Google’s official support page. Previously, the page stated that every Google account “includes 15 GB of storage.” The wording has now changed to say that each Google account includes “up to 15 GB of storage.”
Security Push Behind Google’s Decision
The latest move suggests Google is placing greater focus on account security and recovery verification. Requiring users to add phone numbers may help reduce spam accounts, fake signups, and unauthorized access while allowing the company to better manage storage resources.
The test could eventually expand to more regions if Google finds positive results from the ongoing trial.