DISCOs and PITC directed to verify eligible applications and update billing systems for consumers who completed key formalities before February 9, 2026.
ISLAMABAD: The Power Division has directed electricity distribution companies and the Pakistan Information Technology Company (PITC) to take immediate practical steps to clear a backlog of pending net-metering applications that meet regulatory requirements.
The move follows recent directives issued by the National Electric Power Regulatory Authority (NEPRA) concerning net-metering connections that remained pending despite consumers completing key formalities before February 9, 2026, according to an official press release.
The directive covers cases where consumers had paid their demand notices, obtained net-metering licences, undergone physical meter replacement or reprogramming, and executed meter connection orders before the specified cut-off date.
Verification ordered for pending applications
The Power Division has instructed all distribution companies and PITC to conduct a detailed verification of pending net-metering applications.
The verification will particularly focus on whether consumers had verifiably paid their demand notices before February 9, 2026.
The Power Division said the legitimacy of such cases would depend on evidence confirming that the required payment was made before the cut-off date set by the regulator.
Consumers who completed all prescribed requirements, including payment of their demand notices within the relevant timeframe, have been assured that they will not face unnecessary procedural hurdles or delays.
PITC told to update billing systems
PITC has been specifically tasked with reviewing its billing systems and related software to ensure that eligible connections are properly reflected in the system.
The company has been directed to identify cases in which consumers completed the required formalities before February 9 and promptly update the relevant records.
The technical review is considered important to ensure that consumers whose applications qualify under the regulatory directive are not excluded because their completed connections have not been properly reflected in the billing system.
Power Division says verification is not meant to create hurdles
The Power Division said the verification exercise was not intended to create additional obstacles for consumers.
Instead, the process is aimed at ensuring that NEPRA’s directives are implemented accurately and fairly, while distinguishing genuine pending cases from applications that did not meet the required conditions.
The government said the exercise would help protect consumer rights and enable eligible net-metering connections to be processed without unnecessary delays.
DISCO implementation to be monitored
The Power Division will closely monitor implementation of the directives across all distribution companies.
The latest instructions are intended to address longstanding delays affecting consumers who had already completed significant stages of the net-metering connection process before the February 9, 2026 cut-off date.
The verification and system-updating exercise will determine which pending applications qualify for expedited processing under the regulator’s directives.