Lahore, March 20, 2024 – In a heartwarming initiative to give back to the community during the holy month of Ramadan, leading smartphone manufacturer realme has teamed up with Pakistan’s premier delivery platform, foodpanda, to launch a unique campaign that promises to make this auspicious month even more special for its fans.
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Food lovers pay additional 30% via Foodpanda
The food lovers are compelled to pay an additional 30 per cent of the amount of food delivered via Foodpanda.
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Pandamart achieves milestone with opening 50th store
KARACHI: Pandamart, the country’s leading online groceries delivery platform has achieved a major milestone of establishing over 50 stores within just over a year since the first store was opened in Bahadurabad, Karachi in November 2020.
The 50th store was opened in DHA Phase 8, Karachi on the eve of the new year, on December 31, 2021.
This exponential growth means that a new store was opened practically every week of the past 12 months or so.
READ MORE: foodpanda demonstrates Pandafly drone at Dubai Expo
Online groceries shopping through pandamart is accessible on the foodpanda app.
Today, pandamart stores are spread across Karachi, Lahore, Rawalpindi, Islamabad and Hyderabad, with this countrywide network of stores catering to about 85 to 90 percent of the population within the cities covered.
There are now aggressive plans in place to further increase the number of stores and also expand into several other cities during this year.
READ MORE: Foodpanda welcomes PRA tax concession to homechefs
The present stores cover more than 350,000 square feet of floor space, stock more than 10,000 products of over 200 suppliers and vendors, employ over 1,250 people directly and create economic opportunities for the freelance rider community.
Speaking about pandamart’s rapid growth, foodpanda’s CEO, Nauman Sikandar Mirza said, “Q-commerce is definitely the future and pandamart is pioneering this sector boldly as is obvious from the growth we have achieved in such a short time period. Our mission is to vigorously support the government’s goal of realizing a digital Pakistan and documenting the economy, while offering unprecedented convenience and benefits to the public through online groceries shopping that is available 20 hours out of 24 every single day.”
READ MORE: CCP initiates probe against Foodpanda for discriminatory practices
Benefits of online groceries shopping include convenience of ordering from home instead of physically visiting shops particularly important during the covid panedmic, extremely fast delivery, assured high quality of products, especially of perishables like fruits and vegetables, competitive prices, and particularly relevant during Covid times, the minimizing of human contact and avoidable movement of people.
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foodpanda demonstrates Pandafly drone at Dubai Expo
KARACHI: foodpanda has exhibited Pandafly drone at the Pakistan Pavilion in Dubai expo. foodpanda Pakistan’s leading food delivery company and is also the largest e-commerce platform.
The event is a testament to foodpanda’s commitment to grow and innovate through adoption of disruptive technology, as well as showcase the tremendous support and an enabling environment offered by the Government of Pakistan for continued growth and investment in the technology sector.
The use of these disruptive technologies by foodpanda, and other companies, in the future will mean faster deliveries over longer distances. Further customers living in peri-urban and remote areas will especially benefit through enhanced choice and competitive pricing.
Speaking at the event in Dubai, Nauman Sikandar Mirza, CEO of foodpanda stated: “We are very excited to be present at the Pakistan Pavilion to showcase our state of the art drone for food delivery.
“The support from the Government of Pakistan has been tremendous and our presence at this event has shown it to the world that Pakistan is open to testing innovative technologies and encourage investment in the technology and e-commerce sector.”
Hassan Afzal Khan, Pakistan’s Consul General in Dubai was also present at the event. Expressing his views, he said, “E-commerce and the use of technology to serve the citizens is definitely the future.
foodpanda’s use of innovative technologies for food delivery is highly impressive, and featuring it at the Dubai Expo was indeed a great idea. We wish foodpanda all the best in now turning this pilot project into a regular operational service.”
Also present at the event was Dr. Erfa Iqbal, Chairperson Punjab Board of Investment and Trade. While sharing her thoughts she said, “I am delighted to see that through e-commerce we are able to increase the overall economic activity and bring in financial inclusion, economic empowerment and socioeconomic uplift of the country and foodpanda is at the forefront of it. With this disruptive technology we are paving way for deliveries of the future where speed and convenience of customers are ranked at the highest level. As a country we still have a long way to go and thus, we need to keep on advancing on our efforts to create favorable business environment and make such technological revolution possible.”
The event was also attended by dignitaries, representatives of the media, corporate stakeholders from the MENA region, some celebrities and social media influencers.
Earlier in November, foodpanda launched the successful pilot project to test food delivery through Pandafly, the customized drone. Carried out in association with the Government, using a first of its kind drone built locally for commercial purposes in partnership with Woot Technology, the test flight took place in the F-9 Park Islamabad.
A food package weighing approximately 2.5 kgs was flown over 500m by the drone – with first and last mile of the delivery conducted by foodpanda’s very own riders.
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Foodpanda welcomes PRA tax concession to homechefs
LAHORE: Foodpanda, an online food delivery platform, has welcomed the reduction in sales tax by Punjab Revenue Authority (PRA) to homechefs – people operating from their homes.
In order to create a favorable business environment, the PRA decided to reduce sales tax on services being charged on commissions for home-based chefs.
The rebate reduced sales tax from 16 per cent to 5 per cent, allowing better profitability and growth potential for home chefs operating on online food delivery platforms such as foodpanda.
Home chefs are essentially people operating out of their home kitchens who sell food through online platforms such as foodpanda. The online food delivery company currently has 5,000+ registered home chefs who have been taken on board after stringent routine checks for food hygiene, quality, safety, packaging, etc. The company’s aim is to increase the home chefs base in the next two years and take it up to 100,000 registered home chefs.
Nauman Sikandar, CEO foodpanda, while sharing his thoughts said: “A big thank you to the Punjab Revenue Authority (PRA) from foodpanda and our home chefs. The reduction in sales tax being charged on commissions for home-based chefs comes as a welcome respite.
“This move will help grow a new sector which has significant potential for financial and economic inclusion, specifically women economic empowerment. It would be ideal that other provinces also follow suit and implement the same for home chefs.”
Shahzadi Asghar, a registered home chef at foodpanda, while sharing her gratitude said, “It’s very difficult to do business in today’s situation, that too a home-based business. Thanks to foodpanda and PRA that sales tax is now reduced by 11 per cent which in turn has significantly improved our margins. I am now thinking to expand my food venture with this favorable initiative.”
The visionary step by the Punjab Government must be supported by other provinces as the sector continues to grow exponentially across the country.
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Foodpanda to deliver medicines through pandago
LAHORE: Enhancing the e-commerce avenues, Foodpanda has partnered with Servaid Pharmacy to deliver medicines and other pharmaceutical products via pandago, a rider on demand service.
A signing ceremony took place in Lahore, attended by Raafay Munir, Head of New Verticals foodpanda, and Tahir Abbas, Chief Commercial Officer Servaid.
Under the strategic partnership, foodpanda’s wide network of more than 50,000 riders will enable Servaid to deliver medicines and other pharmaceutical products in real time through pandago which is a logistics-as-a-service solution for businesses.
Raafay Munir, Head of New Verticals foodpanda, while sharing his views on the partnership said, “We are delighted to be partnering with Servaid as our strategic partner for pandago. With foodpanda’s strong logistical network, pandago will allow Servaid to grow their business while ensuring seamless deliveries by requesting a rider via pandago.
“We are committed to ensure the well-being of our communities, their health and safety and this partnership will definitely benefit the end user, especially amidst such testing times.”
He added further: “While speed and convenience have become top priorities of customers in changing times, we aim to bring forth enhanced accessibility and value by drastically reducing the delivery duration per order to under 30 minutes.”
Tahir Abbas, Chief Commercial Officer Servaid stated, “We are excited to partner with foodpanda and reach out to a wider customer base as our deliveries are being taken care of. This strategic collaboration is in-line with our vision of serving the customers in these testing times and prioritising their health and well-being, delivering lifesaving medicines to their doorstep real-time.”
Foodpanda is stepping up response to provide value added services through e-commerce by partnering with companies such as Servaid who share a common vision of serving the customers in a fast paced environment with little to no avenue unturned.
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CCP initiates probe against Foodpanda for discriminatory practices
ISLAMABAD: The Competition Commission of Pakistan (CCP) on Wednesday said it initiated a probe against the online food delivery service platform/aggregator, Foodpanda, to investigate its alleged abuse of dominant position and possible violation of prevailing laws, in the market of online food delivery platforms.
The CCP said that the enquiry committee will also review and place before the commission, its findings, whether the exemption granted (for loyalty agreements) to Foodpanda in April 2019 for the period of three years is impeding competition in any manner in light of concerns highlighted by various market players.
The CCP launched the investigation on the formal complaints filed by Foodpanda’s competitor M/s. Cheetay Logistics Pakistan Limited on May 04, 2021, and the All Pakistan Restaurant Association (APRA) on June 10, 2021. Formerly, a complaint was also filed by another online food aggregator, Careem Networks Pakistan (Private) Limited, pertaining to the exemption granted to same aggregator in 2019.
The CCP’s Cartel and Trade Abuse Department conducted a preliminary fact-finding exercise and found that Foodpanda seems to have a dominant position in the market of online food delivery platforms with a considerable amount of admitted volume of 100,000 per day food orders from different restaurants/outlets/food chains across the country. Regarding the alleged abuse of dominant position, the concerns include: charging exorbitant commissions; offering fidelity rebates; discriminatory practices; setting out various discounts to exploit participants; and entering into exclusivity with parties through loyalty agreements.
These concerns stretch the scope of abuse to being a barrier for the new entrants in the market of online food delivery platforms.
The enquiry committee has already been working on the case, consulting all the concerned parties and seeking relevant information for deliberating the matter objectively, the CCP said.
Findings of the enquiry upon conclusion will be placed before the commission for its decision.
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Boycott against foodpanda expands to major cities
KARACHI: Restaurant owners of major cities of the country have joined boycott against foodpanda as food delivery company failed to negotiate, a statement said on Wednesday.
The All Pakistan Restaurant Association (APRA), after successful boycott in Karachi of foodpanda, has now started protest in Punjab province and restaurants owners of Lahore, Islamabad and other cities, have joined the protest, the statement said.
APRA chairman, Muhammad Naeem Siddiqui pointed out that foodpanda has started putting more pressure on restaurants after boycotting its services and threatened that it would not deliver the food if 30 percent commission was not paid.
“APRA has strongly protested the imposition of a 30 percent self-imposed commission on restaurants, calling it against the rules of the Competition Commission of Pakistan and the CCP is asked to play its role in ending the food panda monopoly and malpractices so that all food delivery companies have equal business opportunities”, he said.
Chairman APRA, after consultation with the Islamabad Restaurant Association (IRA), Lahore Restaurant Association (LRA) and Lahore Restaurant Unity Association, subjected to certain conditions for the restoration of foodpanda’s services.
The conditions are:
Restaurants should be allowed to deliver foodpanda orders directly through their own riders.
There should be standardized commission structure for all brands.
Customer data should be shared with restaurants.
Restaurants should not be threatened with commission increases, otherwise they will be closed.
Exclusive agreement should not be signed with any restaurant as it’s against competition laws.
Chairman APRA warned, if their demands will not meet, they will continue foodpanda boycott.