The Deputy Prime Minister urges the Federal Tax Ombudsman to ensure timely complaint disposal, transparent grievance redressal and better coordination with the FBR.

Federal Deputy Prime Minister and Foreign Minister Senator Mohammad Ishaq Dar on Monday stressed the need for speedy and transparent relief to taxpayers through improved complaint-handling mechanisms and stronger coordination among relevant departments.

Federal Tax Ombudsman Zafar ul Haq Hijazi called on Ishaq Dar to discuss ongoing reforms and initiatives aimed at facilitating taxpayers and improving institutional efficiency.

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During the meeting, the deputy prime minister emphasised the importance of ensuring the timely disposal of taxpayer complaints and providing appropriate relief through transparent procedures.

He also highlighted the need for improved systems and closer coordination with the Federal Board of Revenue (FBR) and other relevant departments to strengthen grievance redressal mechanisms.

Ishaq Dar underscored the importance of implementing the Federal Tax Ombudsman’s recommendations to improve tax administration and make complaint resolution more effective.

The Federal Tax Ombudsman briefed the deputy prime minister on ongoing reforms and measures undertaken to facilitate taxpayers and enhance the institution’s operational efficiency.

The meeting highlighted the importance of effective complaint resolution and institutional coordination in addressing taxpayer grievances and improving public confidence in tax administration.

The Federal Tax Ombudsman plays a role in addressing complaints relating to maladministration by tax authorities, providing taxpayers with a mechanism to seek redress and encouraging improvements in the administration of tax-related matters.