banking mohtasib

Banking Ombudsman provides Rs305.5 million monetary relief to customers

KARACHI: The Banking Mohtasib (Ombudsman) Pakistan has provided monetary relief amounting to Rs 305.5 million to the banking customers by disposing of 14,910 complaints during the first half (January to June) of the current calendar year, 2021, according to a press release issued on Tuesday. About 99 per cent (14,755) complaints were resolved amicably while […]

Continue Reading
banking mohtasib

Highest monthly complaints of banking frauds, forgeries register in March 2021

KARACHI: The office of Banking Mohtasib Pakistan has said that complaints against banking frauds, forgeries and other regularities were monthly highest received in March 2021 since the inception of Mohtasib office in 2005. Complaints against banking frauds and forgeries registered massive increase of 135 percent during three months (January – March) of 2021 as compared […]

Continue Reading
banking mohtasib

Bank less bother to check taxpayers’ active status while deducting withholding tax

KARACHI: In an interesting case an account holder suffered deduction of withholding tax at a higher rate on banking transactions despite the account holder’s name was on the Active Taxpayers List (ATL). According to a case study, a complainant lodged a complaint before the Banking Mohtasib Pakistan that the concerned bank had deducted withholding tax […]

Continue Reading
banking mohtasib

SBP asked to restore biometric verification for online banking services

KARACHI: The Banking Mohtasib has asked the State Bank of Pakistan (SBP) to restore the verification through biometric system for activation/re-activation of online banking services. The non-availability of biometric verification system is creating unsafe environment for banking customers, according to annual report for the year 2020 issued by the office of Banking Mohtasib Pakistan on […]

Continue Reading