Banking Mohtasib provides Rs639 million relief during 9MCY22

Banking Mohtasib provides Rs639 million relief during 9MCY22

KARACHI: Banking Mohtasib Pakistan has provided monetary relief amounting to Rs 639.1 million to the banking customers by disposing of 20,239 complaints during the first nine months (January – September) of the current calendar year, 2022.

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A statement issued Monday informed that from January 01 to September 30, 2022, the Office of Banking Mohtasib received 24, 100 new complaints, including 11,162 from Prime Minister’s Portal.

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With a view to protecting the banking customers from any fraud and forgeries, the Banking Mohtasib Pakistan, Muhammad Kamran Shehzad has reiterated that in order to safeguard their own interest, the customers should under no circumstances disclose their personal and financial information to any third person.

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It may be pointed out here that out of 20,239 complaints, 19,742 (98 per cent) complaints were resolved amicably while 497 (2 per cent) complaints required resolution through formal orders.

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