KARACHI: Pakistan’s e-banking registered sharp growth in the first quarter of the fiscal year 2021/2022, the central bank said on Monday.
E-banking—defined as transactions conducted via electronic channels (including Real-time Online Branches, ATMs, mobile banking, internet banking, call center banking, POS and e-Commerce), continued to thrive in both volume and value during the quarter under review as it grew by 12 per cent and 16 per cent respectively in Q1-FY22 over the same quarter of FY21.
The State Bank of Pakistan (SBP) released its first quarterly report of payment systems for the fiscal year 2021-22 today covering the period July – September, 2021. The report shows that Pakistan’s payment ecosystem, especially though digital platforms, continued its brisk pace of growth.
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Two major areas where high adoption in digital payments were witnessed are mobile and internet banking. The number of mobile banking users grew by 4 per cent on quarter over quarter (QoQ) basis, reaching a total of 11.3 million.
The number of transactions conducted via mobile banking channels was 79.1 million with a value of around PKR 2.2 trillion, showing a QoQ growth of 29 per cent by volume and 36 per cent by value. Internet banking also contributed to the upswing in usage of e-Banking services by registering 31 per cent QoQ growth in internet banking users who conducted 30 million transactions amounting to PKR 1.9 trillion. This amounts to 6 per cent progress in terms of volume and 10 per cent increase in the value of these transactions on QoQ basis.
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Retail sector continued to show adoption of digital payments. Overall e-Commerce transactions recorded an impressive QoQ growth of 87 per cent by volume and 21 per cent by value, though the number of e-commerce merchants remained almost the same as of the last quarter.
During the quarter, 12.7 million ecommerce related transactions amounting to Rs22.3 billion were conducted using digital payment channels. Similarly, the number of merchant Point of Sale (POS) machines also increased by 10 per cent QoQ reaching to 79,134 machines in the country.
These machines processed 28.1 million card-based transactions at merchant locations amounting to almost PKR 134.9 billion which showed QoQ increase of 16.1 per cent by volume and 10.6 per cent by value.
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As of end-September 2021, there were 46.2 million total cards in circulation which mainly comprised of Debit Cards (64 per cent), Social Welfare Cards (22 per cent), ATM only Cards (10 per cent), Credit Cards (4 per cent), and Prepaid Cards (0.3 per cent). During this quarter, QoQ increase of 5 per cent in volume of paper-based transactions and 3 per cent increase in value of paper-based transactions was also observed which may be attributed to people returning to traditional channels (i.e. branches) as pandemic related restrictions were lifted.
In Large-value (wholesale) payments segment, transactions processed, during this quarter, through SBP’s Real-time Inter-Bank Settlement Mechanism (PRISM) recorded a total of 1.1 million transactions amounting to PKR 159.1 trillion which is 7 per cent higher than the preceding quarter.
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