KARACHI – Pakistan Telecommunication Company Limited (PTCL) has entered into a collaborative agreement with Careem, one of the leading ride-hailing platforms in Pakistan.
The partnership aims to provide exclusive ride discounts to PTCL customers across the country, promoting convenience and affordability in commuting.
The agreement, formalized at the PTCL Headquarters in Islamabad on Wednesday, outlines the terms for PTCL customers to avail themselves of special discounts when using Careem’s services. As part of the exciting offer, PTCL customers will enjoy up to 100 percent credit back (up to Rs250) on their first ride with Careem. Even existing Careem users among PTCL customers will benefit from a 50 percent discount (up to Rs 125) on Careem’s Go+ and Business Rides.
The exclusive discount promo codes will be conveniently delivered to PTCL customers through multiple channels, including their monthly bills, SMS alerts, and email notifications. This ensures that customers have easy access to the promotional codes and can seamlessly integrate them into their Careem app for discounted rides.
Moqeem ul Haque, Chief Commercial Officer at PTCL, expressed enthusiasm about the collaboration, stating, “This agreement offers value and convenience to our customers, by providing them discounts for their travel with Careem. We are passionate about using new digital services to further facilitate our customers, and this is one way to express our gratitude towards them.”
Shahzad Jamal, General Manager North, Careem, Pakistan, echoed the sentiment, saying, “We are pleased to collaborate with PTCL in providing this exciting offer to their customers. With PTCL’s nationwide presence, it is indeed going to be a truly digital innovation for their customers as they can book Careem rides using the discount code in all the major cities of Pakistan.”
The partnership not only signifies a mutual commitment to customer satisfaction but also highlights the importance of leveraging digital platforms to enhance the overall service experience. By combining PTCL’s extensive nationwide presence with Careem’s efficient ride-hailing services, the collaboration is set to introduce a digital innovation that benefits customers in major cities throughout Pakistan.
Through this strategic partnership, PTCL is taking strides to create value and convenience for its customers, irrespective of their location within Pakistan. As technology continues to reshape consumer expectations, such collaborations between telecommunications and service platforms contribute to a more seamless and integrated digital ecosystem, ultimately enhancing the overall quality of customer service. As the partnership takes effect, customers can look forward to more convenient and cost-effective commuting options in their daily lives.
