President Asif Ali Zardari has commended the Banking Mohtasib for its remarkable efforts in processing over 25,000 complaints and extending monetary relief amounting to Rs. 1.26 billion to banking customers during the year 2023.
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Technological Solutions and Customer Awareness Crucial in Combating Financial Crimes
KARACHI, November 27, 2023 – Federal Banking Ombudsman Sirajuddin Aziz emphasized the pivotal role of technological solutions and customer awareness in tackling the escalating incidents of financial crimes in the country.
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Banking Mohtasib Provides Rs 972 Million in Monetary Relief to Customers in 9MCY23
Karachi, October 16, 2023 – The Banking Mohtasib Pakistan has delivered a significant financial relief of Rs 972.33 million to banking customers during the initial nine months of 2023, demonstrating its commitment to safeguarding the rights and interests of the banking community.
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Banking Mohtasib Pakistan Assists Customers with Rs 539.72 Million Relief in 1HCY23
Karachi, July 13, 2023 – The Banking Mohtasib Pakistan has taken significant measures to address customer concerns by resolving 12,015 complaints, resulting in a monetary relief of Rs 539.72 million during the first half of the current calendar year, spanning from January to June 2023.
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Banking Mohtasib’s regional office at Muzaffarabad inaugurated
Today (May 3, 2023), the Regional Office of Banking Mohtasib Pakistan at SBP BSC, Muzaffarabad premises was officially inaugurated by the Managing Director of State Bank of Pakistan Banking Services Corporation, Muhammad Ashraf Khan.
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Banking Mohtasib warns customers of new techniques used by fraudsters to steal money
Banking Mohtasib of Pakistan, Muhammad Kamran Shehzad, Friday warned banking customers to be wary of new techniques being used by fraudsters to steal their hard-earned savings.
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Procedure to lodge complaints against banks in Pakistan
KARACHI: Banking Mohtasib (Ombudsman) Pakistan has simplified procedure to lodge complaints against banks in Pakistan.
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Bank blocks credit card but charges renewal fee; BMP takes action
KARACHI: Banking Mohtasib (Ombudsman) Pakistan (BMP) has taken action against a bank for block credit card of a retired person but charged annual renewal fee.
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Banking Ombudsman provides Rs1 billion relief during CY22
KARACHI: The Banking Mohtasib (Ombudsman) Pakistan, Muhammad Kamran Shehzad on Thursday said his institution has provided relief of about one billion rupees (Rs 974.36 million) to the banking customers by disposing of 27,658 complaints against commercial banks during the calendar year 2022.
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Pakistan’s renowned novelist becomes victim of online bank fraud
Pakistan’s renowned novelist Mirza Athar Baig has become victim of online bank fraud and lost Rs 1.1 million from his bank account.
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